Dora Williams
Chicago,IL
Summary
As an Eligibility Coordinator my role is to preform assessment on applicants, provide case management, Provide services as needed and requested and develop programs and resources that support wellness for entire resident population while providing leadership to staff.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Coordinator Manager
Willa Rawls Manor
Chicago , IL
02.2016 - Current
- Excellent case noting and documentation for state requirements
- Assessments on each resident
- Semi-annual reports to US department of housing
- Created and implemented leadership development, coaching.
Housing Navigator
Ignite
Chicago , Illinois
04.2011 - 03.2016
- Provided information and guidance to clients on how to access services and resources.
- Developed individualized service plans for clients based on their needs, preferences, and goals.
- Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
Director of Operations
Trilogy Behavior health
Chicago , IL
05.2006 - 03.2011
- Submissions of Illinois care registrations for patients, completion of med changes insurance portals, social security payee
- Collaborated with fellow physicians to organize care plans
- Aided top-level decision-making and strategy planning by cultivating positive relationships with senior executives and acting as a key advocate for various personnel issues.
Education
Associate of Science - Business Administration
Kennedy-King College
01.2002
Skills
- MEDICAL TERMINOLOGY
- CASE MANAGEMENT
- MICROSOFT WORD/EXCEL
- LEADERSHIP
- EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS
- FIRST AID/CPR CERTIFIED
- BLS
- NOTARY PUBLIC
- HIPAA
- ELIGIBILITY ASSESSMENT (RTA)
- MEMORY IMPAIRMENT ASSESSMENT
Certification
- FIRST AID/CPR CERTIFIED
- BLS
- NOTARY PUBLIC
- HIPAA
- CARE COORNAITOR
- WEBINAR
- MEMORY IMPAIRMENT ASSESSMENT
Timeline
Service Coordinator Manager
Willa Rawls Manor
02.2016 - Current
Housing Navigator
Ignite
04.2011 - 03.2016
Director of Operations
Trilogy Behavior health
05.2006 - 03.2011
- FIRST AID/CPR CERTIFIED
- BLS
- NOTARY PUBLIC
- HIPAA
- CARE COORNAITOR
- WEBINAR
- MEMORY IMPAIRMENT ASSESSMENT
Associate of Science - Business Administration
Kennedy-King College
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