Dorcas Askew

I have spent the last 28 years building my career in service management, particularly in telecommunications. Over the years, I've developed a strong reputation for my work ethic, communication skills, and strategic thinking. I thrive on developing partnerships and creating solutions that lead to customer satisfaction. Whether it's analyzing trends or solving complex issues, I'm always driven by the goal of making a positive impact and helping business grow. Now, I'm excited about the opportunity to bring my experience and passion to a new role and contribute to your team.

• Achieved efficiency increase by 10%, implementing steps to expedite resolution of network trouble tickets.
• Increased efficiency by 30%, implementing a custom monthly invoice reporting template.