Dorcas Otchere
The Bronx
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Don Mason. Proven ability to enhance guest satisfaction through effective team collaboration and meticulous attention to cleanliness standards. Experienced in managing multiple tasks while ensuring safe food handling and engaging interactions.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills at work
Overview
2
2
years of professional experience
Work History
Server
Don Mason
09.2025 - 12.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service.
- Assisted in training new servers on menu items and service protocols.
Babysitter
Dad
02.2024 - 08.2025
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Planned and executed age-appropriate educational games and activities to promote development.
- Maintained open communication with parents regarding child behavior and daily progress.
- Assisted in meal preparation and encouraged healthy eating habits among children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
High School Diploma -
Perth Amboy High School
Perth Amboy, NJ06-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Supply restocking
- Food safety practices
Languages
English
Native or Bilingual
Twi
Full Professional
Interests
- Engaging in food photography and sharing culinary creations on social media
- I enjoy cooking for friends and family gatherings
- I enjoy helping others and giving back to the community
- Reading
- Fashion and Style
- Personal Development and Self-Improvement
Timeline
Server
Don Mason
09.2025 - 12.2025
Babysitter
Dad
02.2024 - 08.2025
High School Diploma -
Perth Amboy High School