Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doreen Norton

Hesperia,CA

Summary

Accomplished Administrative Support Manager with a proven track record at the California Department of Public Health, enhancing team productivity and ensuring compliance with federal standards. Expert in office administration and workflow optimization, demonstrating exceptional organizational leadership and analytical skills. Achieved significant improvements in program support and efficiency.

Overview

18
18
years of professional experience

Work History

Administrative Support Manager

California Department Of Public Health
06.2023 - Current
  • Responsible for overseeing the development and implementation of public and program policy, procedures, interpretation of statute and regulation, special projects, correspondence, and other activities related to program support
  • Assessing, developing, implementing, tracking, and evaluating the effectiveness of the District Office's conformance to the federal State Performance Standards System, benchmark and state licensing requirements.
  • Enhanced team productivity by providing training and support on various software applications.

Licensing Program Analyst

California Department Of Public Health
02.2013 - 06.2023
  • Responsible for the coordination, review, and analysis of survey and complaint data required by Federal and State mandates
  • Gather, sort, analyze and monitor information related to complaints and enforcement activities and prepare monthly and weekly summary reports based on the results of the above analysis.

Delegated Testing Officer

California Department Of Corrections And Rehabilitation
05.2006 - 02.2013


  • Responsible for recruitment, hiring, and proctoring examinations
  • reviewed job applications to ensure applicants meet minimum qualifications, or lateral transfer requirements.

Education

Bachelor of Science - Computer Science

California State University - San Bernardino
San Bernardino, CA
06.1987

Skills

  • Organizational Leadership
  • Office Administration
  • Document Management
  • Workflow Optimization
  • Analytical Skills

Timeline

Administrative Support Manager

California Department Of Public Health
06.2023 - Current

Licensing Program Analyst

California Department Of Public Health
02.2013 - 06.2023

Delegated Testing Officer

California Department Of Corrections And Rehabilitation
05.2006 - 02.2013

Bachelor of Science - Computer Science

California State University - San Bernardino

Similar Profiles

  • Benjamin JafariBenjamin Jafari

    Office Assistant – Mailroom at California Department of Public Health (CDPH)Office Assistant – Mailroom at California Department of Public Health (CDPH)

  • Michael LadaoMichael Ladao

    Laboratory Assistant II at California Department of Public HealthLaboratory Assistant II at California Department of Public Health

  • Argus SunArgus Sun

    Research Scientist III – Medical Devices, Biologics at California Department of Public Health – Food and Drug BranchResearch Scientist III – Medical Devices, Biologics at California Department of Public Health – Food and Drug Branch

  • Kyla CatubigKyla Catubig

    Administrative Support Student Assistant at California Department of Public HealthAdministrative Support Student Assistant at California Department of Public Health

  • Gabriel ReyesGabriel Reyes

    Carpenter's Helper at Godfathers BuisnessCarpenter's Helper at Godfathers Buisness

CREATE PROFILE
Doreen Norton