Doreen Ondieki
Olathe
Summary
PROFILE SUMMARY
Committed and hardworking food service manager with 9 years of experience directing a successful restaurant. Well-rounded leader with talent for supervising employees and and selecting contractors. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
18
18
years of professional experience
Work History
General Manager of Food Service
Taste Of Africa Restaurant
Overland Park, KS
09.2014 - Current
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Tracked food production levels, meal counts, and supply costs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept restaurant compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced health risks and safety hazards by preparing food and beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Senior Residential Provider
Johnson County Developmental Supports, JCDS
Lenexa, KS
03.2008 - 08.2014
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Reported and documented maintenance requests and scheduled appropriate services.
- Scheduled daily and weekly care hours for client caseload.
Program Coordinator
Reno County Health Department
Hutchinson, KS
07.2005 - 06.2006
- Developed grants related to different health programs, maintained program data, conducted evaluation and wrote program reports
- Developed community partnerships and recruited participants from various community organizations to serve in three community coalitions
- Created and reviewed educational materials and developed social marketing strategies for various health initiatives; managed media and program campaign releases
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Education
Master of Public Health - Health Behavior and Health Education
Wichita State University
Wichita, KSMaster of Business Administration -
Wichita State University
Wichita, KSSkills
- Outstanding Customer Relations
- Hospitality Operations Management
- Quality Assurance and Service Standards
- Cost Control and Budget Implementation
- Inventory management
- Portion Control
- Production Records
- Event Coordination
- Performance Improvement
- Recipes and Menu Planning
- Food Plating and Presentation
- Training and Onboarding
- Safe Food Handling
- Managing Reservations and Large Parties
Timeline
General Manager of Food Service
Taste Of Africa Restaurant
09.2014 - Current
Senior Residential Provider
Johnson County Developmental Supports, JCDS
03.2008 - 08.2014
Program Coordinator
Reno County Health Department
07.2005 - 06.2006
Master of Public Health - Health Behavior and Health Education
Wichita State University
Master of Business Administration -
Wichita State University