Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Dori Reavis 580-660-1159

Cordell,OK

Summary

Dynamic professional with extensive experience excelling in customer service and staff training. Proven ability to enhance guest satisfaction and streamline operations, resulting in improved checkout efficiency. Skilled in POS systems and relationship building, fostering a positive environment while ensuring financial integrity. Dependable team player committed to excellence.

Professional with strong expertise in front-end operations, ready to drive success in a dynamic retail environment. Proven ability to lead teams, ensuring efficiency and high-quality customer service. Highly adaptable and solution-focused, skilled in inventory management, staff training, and maintaining store standards. Known for fostering collaborative work environments and achieving tangible results.

Overview

4
years of professional experience

Work History

United Supermarkets

Assistant Front End Manager
06.2025 - Current

Job overview

  • Assisted in managing daily operations of front end, ensuring smooth customer transactions.
  • Supported training and onboarding of new cashiers to enhance team efficiency.
  • Implemented customer service protocols to improve guest satisfaction and loyalty.
  • Coordinated scheduling for front end staff, optimizing coverage during peak hours.
  • Maintained cleanliness and organization of checkout areas to promote a welcoming environment.
  • Monitored cash register accuracy, resolving discrepancies promptly to ensure financial integrity.
  • Collaborated with management on promotional displays, increasing product visibility and sales potential.
  • Engaged with customers to address inquiries, fostering positive shopping experiences and relationships.
  • Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
  • Completed all daily paperwork and checklists in a timely manner

Headstart

Teacher Aide
08.2023 - 12.2025

Job overview

  • Supported classroom activities by assisting teachers with lesson plans and instructional materials.
  • Facilitated small group learning sessions to enhance student understanding and engagement.
  • Assisted in monitoring student behavior, promoting positive interactions among peers.
  • Collaborated with educators to adapt learning materials for diverse student needs.
  • Organized educational resources and maintained an orderly classroom setting.
  • Communicated effectively with parents regarding student progress and classroom activities.
  • Established a positive classroom environment by fostering strong relationships with students, promoting respect, and open communication.
  • Aided students with special needs, providing individualized support and helping them reach their full potential.
  • Maintained safety and security by overseeing students in recess environments.
  • Copied, organized, and distributed classroom assignments or other paperwork.
  • Completed all necessary paperwork daily or in a timely manner

United Supermarkets

Assistant Front End Manager
07.2021 - 07.2023

Job overview

  • Assisted in managing daily operations of front end, ensuring smooth customer transactions.
  • Collaborated with management on promotional displays, increasing product visibility and sales potential.
  • Supported training and onboarding of new cashiers to enhance team efficiency.
  • Implemented customer service protocols to improve guest satisfaction and loyalty.
  • Coordinated scheduling for front end staff, optimizing coverage during peak hours.
  • Maintained cleanliness and organization of checkout areas to promote a welcoming environment.
  • Monitored cash register accuracy, resolving discrepancies promptly to ensure financial integrity.
  • Engaged with customers to address inquiries, fostering positive shopping experiences and relationships.
  • Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
  • Completed all daily paperwork and checklists in a timely manner

Education

Rose State College
Oklahoma City, OK

Certificate of Mastery from Child Development
12-2010

Del City High School
Del City, Ok

High School Diploma
05-2001

University Overview

Member of FCCLA

Member of Student Council


Mid-Del Technology Center
Midwest City, Ok

Certificate of Technical Studies from Child Development
05-2001

University Overview

Member of FCCLA

Member of the National Vo Tech Honor Society

Helped with many community service projects


Skills

  • Customer service
  • POS systems proficiency
  • Sales strategy implementation
  • Staff training and development
  • Employee scheduling
  • Credit returns processing
  • Time management
  • Listening skills
  • Cash counting
  • Hospitality services
  • Cash handling
  • Relationship building and management
  • Fast learner
  • Dependable

Timeline

Assistant Front End Manager

United Supermarkets
06.2025 - Current

Teacher Aide

Headstart
08.2023 - 12.2025

Assistant Front End Manager

United Supermarkets
07.2021 - 07.2023

Rose State College

Certificate of Mastery from Child Development

Del City High School

High School Diploma

Mid-Del Technology Center

Certificate of Technical Studies from Child Development
Dori Reavis 580-660-1159