Dorian Calderon
Kingwood,US
Summary
Demonstrates strong customer service skills in fast-paced environments, ensuring satisfaction through effective communication and conflict resolution. A reliable team player with excellent time management and organizational abilities, consistently maintaining cleanliness and efficiency in various roles.
Overview
9
9
years of professional experience
Work History
Server
Longhorn Steakhouse
Humble, Texas
01.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and server stations.
- Trained new servers on restaurant policies and service techniques.
- Handled guest complaints professionally to enhance overall dining experience.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
Delivery Driver
Doordash
Kingwood, US
05.2023 - 01.2024
- Transported food orders to designated locations
- Double-checked the load against the delivery ticket before starting each shift.
- Analyzed detailed mileage and fuel reports to identify cost-saving opportunities.
- Assisted customers in identifying needs and potential sales opportunities.
Delivery Driver
Domino's Pizza
Houston, US
06.2022 - 01.2024
- Monitored customer orders systematically to ensure accurate processing.
- Carefully loaded items into the delivery vehicle to prevent damage during transport.
- Maintained a clean and organized workspace throughout each shift.
- Double-checked that the vehicle inspection stickers and registrations were up to date.
Server
Pappasito's Cantina
Humble, US
08.2021 - 06.2022
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business.
- Answered phones and completed financial transactions for other team members.
- Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register.
Delivery Driver
Domino's Pizza
Atascocita, US
01.2019 - 11.2021
- Interacted with customers to determine their needs and sales opportunities.
- Was in charge of delivering food to the customer's location.
- Double-checked the load against the delivery ticket before starting each shift.
- Was in charge of collecting and processing customer transactions.
Line Worker
Panera Bread
Atascocita, US
05.2018 - 10.2019
- Cross-trained in other kitchen positions to support the team and meet customer needs.
- Performed prep work such as peeling, cutting, carrying pans and trays to and from work stations.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Checked finished products for quality and compliance with customer requirements.
Stocker
Party City
Humble, US
01.2017 - 05.2018
- Checked sales floor stock levels on a regular basis to ensure that backstock merchandise was replenished before it ran out.
- Inspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used RF scanners to track merchandise and double-check container contents.
- Went through the shelves and removed any products that were defective or expired.
Education
Massage Therapy Program - Massage Therapy
Serenity Massage PLLC
Kingwood09-2025
Basic -
Atascocita High School
Humble, TX01-2017
Basic - Some college (No degree)
Lone Star College-Kingwood
Porter, TXSkills
- Client assessment
- Treatment planning
- Effective communication
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Record keeping
- Organizational skills
- Performance improvement
- Cleanliness standards
- Professional appearance
- Sales techniques
- Task prioritization
Timeline
Server
Longhorn Steakhouse
01.2024 - Current
Delivery Driver
Doordash
05.2023 - 01.2024
Delivery Driver
Domino's Pizza
06.2022 - 01.2024
Server
Pappasito's Cantina
08.2021 - 06.2022
Delivery Driver
Domino's Pizza
01.2019 - 11.2021
Line Worker
Panera Bread
05.2018 - 10.2019
Stocker
Party City
01.2017 - 05.2018
Massage Therapy Program - Massage Therapy
Serenity Massage PLLC
Basic -
Atascocita High School
Basic - Some college (No degree)
Lone Star College-Kingwood