Dorian Gumbs
Pompano Beach,FL
Summary
Dynamic sales professional with experience at Footlocker, skilled in lead generation and cross-selling techniques. Proven ability to enhance customer engagement and satisfaction through effective communication. Bilingual in basic spoken Creole, I am adaptable and committed to continuous learning, ensuring team success and operational efficiency.
Developed leadership and team management skills in fast-paced sales environment, excelling in driving performance and meeting targets. Skilled in strategic planning and customer relationship management, ensuring client satisfaction and business growth. Looking to transition into new field, leveraging proven abilities to achieve success in diverse settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Lead
Footlocker
06.2021 - 02.2025
- Assisted in developing sales strategies to enhance customer engagement and retention.
- Supported team in achieving sales targets through effective communication and collaboration.
- Learned product features and benefits to provide accurate information to customers.
- Handled customer inquiries and resolved issues to improve overall satisfaction.
BOH Team Member
Chick-fil-A
08.2023 - 11.2024
- Operated kitchen equipment efficiently to maintain food quality and safety standards.
- Collaborated with team members to streamline food preparation processes and reduce wait times.
Education
GED -
Atlantic Technical College
Pompano Beach, FL07-2025
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Upselling strategies
- Bilingual: basic spoken Creole
- willing to follow instructions and learn on the job
- Able to lift heavy equipment and work in all weather conditions
- Reliable transportation and flexible availability
Certification
EPA 608 Certification - In progress
OSHA 10/30 - Willing to obtain
Security D liscense
Languages
English
Full Professional
Spanish
Limited Working
Timeline
BOH Team Member
Chick-fil-A
08.2023 - 11.2024
Sales Lead
Footlocker
06.2021 - 02.2025
GED -
Atlantic Technical College
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