Dorian Haislip
Lewisburg,TN
Summary
Personable and adaptable individual with a knack for delivering exceptional customer service and teamwork. Experienced in training staff and resolving customer concerns effectively. Possesses the ability to retain large volumes of information, along with solid multitasking, and communication skills. Ready to contribute to a team-focused environment that prioritizes guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
Columbia , TN
10.2024 - Current
- Delivered exceptional customer service by promptly addressing guests' inquiries and needs.
- Maintained cleanliness and organization of the dining area to enhance the guest experience.
- Assisted in training new servers on restaurant protocols and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution, and maintaining positive relationships.
Sales Associate
Hibbett Sports
Lewisburg, TN
01.2023 - 09.2024
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained store merchandise displays, adhering to visual merchandising standards, to attract customers.
- Conducted inventory checks and restocked shelves to ensure product availability and organization.
- Collaborated with team members to meet sales targets, and improve overall store performance.
- Trained new associates on customer service protocols and operational procedures for consistency.
Education
Bachelor of Science - Psychology
Middle Tennessee State University
Murfreesboro, TN05-2027
Associate of Science - Psychology
Columbia State Community College
Columbia, Tennessee, TN05-2025
Skills
- Strong work ethic
- Team collaboration
- Reliable and punctual
- Exceptional customer service
- Guest engagement
- Multi-tasking strength
- Conflict resolution
- Positive and professional
Timeline
Server
Cracker Barrell Old Country Store
10.2024 - Current
Sales Associate
Hibbett Sports
01.2023 - 09.2024
Bachelor of Science - Psychology
Middle Tennessee State University
Associate of Science - Psychology
Columbia State Community College