Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dorian Mercado

Kissimmee

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Work History

Sales Associate

AT&T Wireless
Winter Park
03.2026 - Current
  • Engaged customers by providing information on products and services.
  • Assisted customers in selecting mobile devices and plans that suit their needs.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Processed transactions accurately using point-of-sale systems.
  • Attended training sessions to stay informed about new products and promotions.
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.

Associate

Fun Spot America
Kissimmee
02.2026 - 03.2026
  • Managing vehicle safety within the amusement go kart attraction zone.
  • Guiding guests to designated areas, navigating and collaborating with team members.
  • taking orders and learning quickly to excel.
  • Assisted guests with inquiries and provided information about park attractions.
  • Provided customer service support for inquiries, complaints, and returns.

Education

Main Street High School
Kissimmee, FL
04-2026

Skills

  • Customer service
  • Sales strategies
  • Product demonstration
  • Team collaboration
  • Relationship building
  • Problem resolution
  • Effective communication
  • Customer engagement
  • Price quote preparation
  • Hospitality and accommodation
  • Goal oriented
  • Problem-solving
  • Client service
  • Listening skills
  • Contact follow-up

Languages

Spanish
Limited
A1

Timeline

Sales Associate

AT&T Wireless
03.2026 - Current

Associate

Fun Spot America
02.2026 - 03.2026

Main Street High School
Dorian Mercado