Dorian Simmons
Fort Worth,TX
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
Fort Worth, Texas
01.2023 - Current
- Assisted customers in selecting items that met their individual needs and preferences.
- Provided fashion advice to customers based on current trends and personal style.
- Organized clothing racks, shelves, and displays in the store according to size, color, and style.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Created effective visual merchandising strategies to attract customers and increase sales.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Responded promptly to customer inquiries via phone calls or emails.
- Provided gift wrapping services for purchased items upon request from customers.
- Followed proper procedures when accepting returns or exchanging items for customers.
Drive-Thru Cashier
Wendys Fast Food
Fort Worth, Texas
08.2022 - 01.2023
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Received payment from customers and made change as needed.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Ensured compliance with all health regulations related to food handling practices.
Grill Cook
Wendys Fast Food
Fort Worth, TX
04.2022 - 07.2022
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored grill temperature to ensure proper cooking times.
- Prepared a variety of foods including salads, sandwiches and entrees using established recipes.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Inspected equipment daily for cleanliness and functionality prior to use.
- Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
- Operated cash register accurately and efficiently when needed.
- Followed proper sanitation procedures during food preparation and storage.
Cashier
KFC Restaurant
Fort Worth, Texas
10.2021 - 02.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
Skills
- Advertising and marketing
- Sales proficiency
- Vendor engagement
- Accurate money handling
- Payment processing
- Verifying order accuracy
- Prioritizing orders
Timeline
Digital Personal Shopper
Walmart
01.2023 - Current
Drive-Thru Cashier
Wendys Fast Food
08.2022 - 01.2023
Grill Cook
Wendys Fast Food
04.2022 - 07.2022
Cashier
KFC Restaurant
10.2021 - 02.2022