Dorie Kemp
Bristol,Indiana
Summary
Team-oriented individual driven by a results-focused approach, who leverages problem-solving skills and teamwork ability to exceed sales targets and enhance customer satisfaction. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ulta
11.2023 - 01.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, unloading truck shipments, or assisting customers in the perfume section and throughout the store .
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
Barista
Biggby
07.2021 - 01.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Sales Associate
The Dutch Kernel
03.2020 - 11.2020
- Organized popcorn shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Penn Foster Online Career Education
08.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Reliable and punctual
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
Timeline
Sales Associate
Ulta
11.2023 - 01.2024
Barista
Biggby
07.2021 - 01.2022
Sales Associate
The Dutch Kernel
03.2020 - 11.2020
High School Diploma -
Penn Foster Online Career Education
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