Doris Cuadrado
Whiting,IN
Summary
Professional asset protection specialist with strong focus on risk management and loss prevention. Skilled in developing and implementing security protocols, conducting investigations, and ensuring regulatory compliance. Known for fostering collaborative team environments, adapting to changing needs, and consistently achieving measurable results. Recognized for excellent communication, problem-solving abilities, and unwavering commitment to organizational safety and integrity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Asset Protection Operations Coach
Walmart
10.2022 - Current
- Implemented standard operating procedures that improved compliance with safety regulations across departments.
- Developed and implemented loss prevention strategies to enhance asset security.
- Trained staff on effective safety protocols and asset protection measures, fostering a culture of vigilance.
- Collaborated with law enforcement on major theft cases, ensuring prompt resolution and recovery of assets.
- Monitored inventory levels regularly to identify discrepancies and mitigate potential losses proactively.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
- Evaluated existing security infrastructure, recommending upgrades or enhancements as necessary to maintain a robust defense against potential threats.
Electronics Team Lead
Walmart
02.2022 - 10.2022
- Oversaw electronics inventory management to ensure optimal stock levels and minimize shortages.
- Led team training sessions on new product lines and best practices for customer engagement.
- Implemented process improvements that enhanced operational efficiency within the department.
- Analyzed sales data to identify trends and inform strategic merchandising decisions.
- Developed staff schedules to optimize coverage during peak sales periods, improving customer service.
- Fostered a collaborative team environment by encouraging open communication and knowledge sharing among staff.
- Led regular team meetings to share updates, address concerns, celebrate successes, and foster open communication among staff members.
Front End Team Lead
Walmart
07.2019 - 02.2022
- Led customer service initiatives, enhancing team performance and service delivery.
- Developed training programs, improving staff competency and customer interaction quality.
- Analyzed customer feedback, implementing process improvements to elevate satisfaction levels.
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Mentored junior representatives, fostering a culture of continuous improvement and collaboration.
- Coordinated cross-departmental efforts to streamline communication and enhance service outcomes.
Medical Assistant
Dermatology Associates of Northwest Indiana
06.2018 - 07.2019
- Administered patient care procedures, ensuring compliance with medical protocols and standards.
- Assisted in the preparation of examination rooms, maintaining cleanliness and readiness for patient visits.
- Conducted patient intake assessments, accurately recording medical histories and vital signs.
- Implemented electronic health record (EHR) system updates, improving data accuracy and retrieval speed.
- Managed scheduling of appointments, optimizing office workflow and reducing wait times for patients.
- Coordinated communication between patients and healthcare providers to streamline care processes.
Education
Associate of Arts - Hospitality Management
Illinois Institute of Art- Chicago
Chicago, IL01-2013
Skills
- Security systems management
- Internal audits
- Case report writing
- Incident reporting
- Emergency response planning
- Investigation techniques
Certification
- Wicklander-Zulawski Level I Investigative Interviewing Techiniques
Languages
Spanish
Native or Bilingual
Timeline
Asset Protection Operations Coach
Walmart
10.2022 - Current
Electronics Team Lead
Walmart
02.2022 - 10.2022
Front End Team Lead
Walmart
07.2019 - 02.2022
Medical Assistant
Dermatology Associates of Northwest Indiana
06.2018 - 07.2019
Associate of Arts - Hospitality Management
Illinois Institute of Art- Chicago
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