Summary
Overview
Work History
Education
Skills
Timeline
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Doris Davis

Satsuma,AL

Summary

Dynamic Sales Consultant with a proven track record at Alabama Power, excelling in customer relationship management and persuasive communication. Achieved significant sales growth through effective lead generation and tailored product recommendations, consistently enhancing customer satisfaction. Skilled in objection handling and closing techniques, fostering long-lasting client relationships and contributing to team success.

Overview

40
40
years of professional experience

Work History

Sales Consultant

Alabama Power
03.1980 - 08.2020
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.

Education

Satsuma High School
Satsuma, AL

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Product and service sales
  • Persuasive communication
  • Prospecting skills
  • Closing techniques

Timeline

Sales Consultant

Alabama Power
03.1980 - 08.2020

Satsuma High School