DORIS KWARTENG
Columbus,OH
Summary
Dynamic Administrative Assistant with a proven track record at YOA DJABAN TRANSPORT SERVICES, excelling in customer service and office management. Skilled in data entry and professional communication, I effectively managed inventory and maintained accurate records, ensuring seamless operations and enhancing workflow efficiency. Committed to confidentiality and proactive support in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
YOA DJABAN TRANSPORT SERVICES
03.2024 - 02.2025
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Personal Assistant
AMOAKO GROUP OF COMPANIES
06.2023 - 01.2024
- Accomplished project deadlines by assisting with task completion whenever required.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Science - Business Administration(HUMAN RESOURCE MANAGEMENT)
CENTRAL UNIVERSITY,GHANA
TEMA-GHANA06-2017
Skills
- Computer skills
- Data entry
- Microsoft Word
- Scheduling
- Microsoft Office Suite
- Document management
- Time management
- Professional communication
- Multi-line telephone systems
- Documentation and recordkeeping
- Office management
Languages
English
Interests
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Cooking
- Learning new cooking techniques and expanding my culinary skills
Timeline
Administrative Assistant
YOA DJABAN TRANSPORT SERVICES
03.2024 - 02.2025
Personal Assistant
AMOAKO GROUP OF COMPANIES
06.2023 - 01.2024
Bachelor of Science - Business Administration(HUMAN RESOURCE MANAGEMENT)
CENTRAL UNIVERSITY,GHANA