Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doris Outlaw

Redlands ,CA

Summary

Proven Front Desk Receptionist at Nordstrom, adept in customer service and cash handling, excelled in creating a welcoming environment and efficiently managing high-volume tasks. Leveraged expertise in Publisher to enhance office productivity, achieving a significant improvement in appointment coordination and visitor satisfaction. Demonstrates strong communication skills and a commitment to professional excellence.

Overview

20
20
years of professional experience

Work History

Front Desk Receptionist

Nordstrom
01.2015 - 07.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

General Manager

Popeyes
08.2007 - 09.2013
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Quality Control Inspector

Thor California
02.2004 - 09.2008

Inspection of RV’s

Measuring Chassis

Communicating with customers

Actively working with Sales Department

Education

N/A - General

Beaumont Cte High School
St Louis, MO

Skills

Customer service

Monitoring CCTV

Cash Handling

Ordering Products

Experience with Publisher

Timeline

Front Desk Receptionist

Nordstrom
01.2015 - 07.2024

General Manager

Popeyes
08.2007 - 09.2013

Quality Control Inspector

Thor California
02.2004 - 09.2008

N/A - General

Beaumont Cte High School
Doris Outlaw