Dorothea Cavalli
Medford,NJ
Summary
Results-oriented Auto Sales Associate with 10 years of experience in new and pre-owned vehicle sales. Skilled in strategically negotiating deals and transforming e-commerce prospects into in-store sales to achieve sales targets. Proven leadership skills that help team members achieve individual sales, enhance customer service, and drive business goals. Looking to take the next career step in automotive sales and leadership with a respected dealership dedicated to delivering high-quality service and building relationships with customers.
Core Qualifications: Proficient in CRM’s, new and pre-owned auto sales, e-commerce, customer service, inventory management, strategic negotiations, industry trends.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
Quakertown Mitsubishi
05.2023 - 01.2024
- Sent to focus on strengthening the brand.
- Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
Sales and Leasing Consultant
Springfield Mitsubishi of AC
05.2022 - 02.2023
- Sent to strengthen the new store.
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements.
- Used consultative sales process to match customers with vehicles suiting their needs.
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives and explained costs associated with purchase.
Sales and Leasing Consultant
Springfield Mitsubishi of Reading
05.2020 - 02.2023
- Focus on strengthening the new location.
- Developed new business opportunities by networking within the community, participating in industry events, and cultivating referral sources.
- Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
Sales and Leasing Consultant
Carvision Mitsubishi of Norristown
01.2022 - 05.2022
- Sent to focus of strengthening the brand.
- Cultivated relationships with new customers to achieve sales objectives and provide insight into new products, features and options.
- Strategically negotiated with customers to close on deals and increase sales; personally work deals, interest rates, leases and calculated financial requirements prior to obtaining approval from dealership manager and F&I manager.
- Qualified and followed up on warm internet leads regarding new and pre-owned vehicle availability, price and options.
Sales and Leasing Consultant
Springfield Mitsubishi
07.2017 - 02.2023
- Negotiating deals and transforming e-commerce prospects into in-store sales to achieve sales targets.
- Achieved high individual sales, enhanced customer service, and retain customers.
Education
No Degree - Psychology
Rutgers University
Camden, NJ12.2024
Skills
- New and pre-owned auto sales
- E-commerce
- Customer service
- Inventory management
- Strategic negotiations
- Industry trends
Certification
- Mitsubishi, FCA, Kia, Subaru Training Certificate
- Mitsubishi Leadership Training
- Licensed Sales, PA
- Professional Selling Training
- CPSP - Certified Professional Sales Person
Timeline
Sales and Leasing Consultant
Quakertown Mitsubishi
05.2023 - 01.2024
Sales and Leasing Consultant
Springfield Mitsubishi of AC
05.2022 - 02.2023
Sales and Leasing Consultant
Carvision Mitsubishi of Norristown
01.2022 - 05.2022
Sales and Leasing Consultant
Springfield Mitsubishi of Reading
05.2020 - 02.2023
Sales and Leasing Consultant
Springfield Mitsubishi
07.2017 - 02.2023
No Degree - Psychology
Rutgers University