Dorothy Buechmann
Arbys Resturant
New Caney,TX
12
years of professional experience
Results-driven manager with expertise in customer relations and staff development. Proven track record in enhancing productivity and compliance monitoring, ensuring high operational standards.
Work History
Manager in Charge
3 Years 2 Months- Supervised daily operations to ensure adherence to company standards and policies.
- Trained and mentored team members on efficient food preparation and customer service techniques.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Developed staff schedules to enhance productivity and meet peak service demands.
- Conducted regular performance evaluations, fostering employee development and engagement.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
Shift Leader
8 Years 7 Months- Supervised team to ensure adherence to food safety and quality standards.
- Implemented scheduling strategies to improve staff coverage during peak hours.
- Trained new employees on operational procedures and customer service protocols.
Shift Assistant
2 Years 2 Months- Facilitated training sessions for new staff on operational procedures and customer service protocols.
- Assisted in managing inventory levels to ensure adequate stock availability.
- Supported team in maintaining store cleanliness and organization standards.
- Collaborated with management to implement promotional displays, enhancing product visibility.
- Monitored cash register operations, ensuring accuracy in transactions and balanced cash drawers.
- Resolved customer inquiries efficiently, improving overall shopping experience and satisfaction ratings.
- Enhanced communication between team members with regular meetings and clear expectations for each shift.
- Oversaw cash handling procedures at the end of each shift, ensuring accuracy in reporting daily sales totals.
Education
High School Diploma
- Professional Development: Business class
- accounting class
Skills
Customer service
Team training
Innovation management
Troubleshooting and problem resolution
Data-driven decision making
Inventory management
Regulatory compliance
Employee motivation
Timeline
Manager in Charge
Arby's Restaurant
06.2023 - CurrentRead More
Shift Leader
Arbys Resturant
01.2018 - CurrentRead More
Shift Assistant
Dollar General Store
09.2014 - 11.2016Read More
New Caney High School
High School Diploma
Read More