DOROTHY COX
Jackson,AL
Summary
Dedicated Medical Assistant with a proven track record in patient scheduling and customer service. Strong communication skills enhance patient relationships, ensuring trust and satisfaction in quality care.
Overview
40
40
years of professional experience
Work History
Medical Assistant
Veterans Affairs Medical Center
1700 NORTH WHEELING ST., AURORA, CO 80045
05.2007 - 07.2022
- Coordinated appointments and follow-ups to optimize patient scheduling and minimize wait times.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Archives Technician
National Archives And Records Administration
Lakewood, CO
05.1982 - 05.2007
Receiving request for records.
Processing request for records.
Quality contorting records.
Making copies of requested records.
Shipping requested records.
Education
High School Diploma -
Emily Griffith Technical College
Denver, CO1981
Skills
- Patient scheduling
- Customer service
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Languages
English
Professional Working
Timeline
Medical Assistant
Veterans Affairs Medical Center
05.2007 - 07.2022
Archives Technician
National Archives And Records Administration
05.1982 - 05.2007
High School Diploma -
Emily Griffith Technical College