Dorothy Garcia
Summary
Compassionate and empathetic with over 20 years of Customer service in healthcare settings. Helping families and patients find solutions to their needs.
Overview
1
1
Language
2
2
years of post-secondary education
17
17
years of professional experience
Work History
Director of Admissions
Wellsential Healthcare
Corpus Christi
11.2016 - Current
- Educated community, physicians, clinicians on skilled nursing criteria to enhance understanding of eligibility requirements.
- Facilitated discussions with patients and families regarding eligibility for long-term care.
- Resolved patient and family issues or concerns regarding facility options to ensure a smooth transition to care.
- Cultivated relationships with community referral sources to strengthen collaboration and referral processes.
Community Educator
Harbor Hospice
Corpus Christi
11.2009 - 11.2016
- Met w/Families and Patients discussed DNRs, Heroic measures vs. Hospice care.
- Educated Clinicians, Physicians on Hospice services.
- Developed educational materials for community health awareness programs.
- Conducted workshops on hospice care and bereavement support.
- Collaborated with healthcare professionals to enhance community outreach initiatives.
Education
Mental Health
Del Mar College
Corpus Christi, TX 08.1984 - 05.1986
W.B Ray High School
Corpus Christi, TxSkills
- Admissions strategy
- Regulatory compliance
- Data analysis
- Software systems
- Eligibility assessment
- Long-term care planning
- Referral management
Languages
Spanish
Limited
Timeline
Director of Admissions
Wellsential Healthcare
11.2016 - Current
Community Educator
Harbor Hospice
11.2009 - 11.2016
Mental Health
Del Mar College
08.1984 - 05.1986
W.B Ray High School