Dorothy Wood
McDonald's Restaurant
Wylie
1
Language
7
years of professional experience
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective communication and conflict resolution. Recognized for reliability and teamwork, consistently meeting operational goals while maintaining high standards of cleanliness and organization.
Work History
Cashier
7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance guest experience.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on operational procedures and systems.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Balanced cash drawer and prepared daily financial reports accurately.
Cashier
8 Months- Collaborated with team members to improve service speed during peak hours.
- Demonstrated knowledge of menu items for effective upselling opportunities.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Drywall Installer
5 Years 1 Month- Installed drywall sheets efficiently, ensuring precise alignment and adherence to specifications.
- Operated tools including drills, saws, and taping knives for optimal installation quality.
- Collaborated with team members to execute project plans and meet deadlines consistently.
- Conducted quality checks to ensure finished surfaces met required standards for texture and finish.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Customer relations
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Cash register systems
Cash handling expertise
Payment processing
Product restocking
Conflict resolution
Product knowledge
Issue resolution
Complex Problem-solving
Merchandise restocking
Currency counting
Order packaging
Languages
Spanish
Limited Working
Timeline
Cashier
McDonald's Restaurant
01.2026 - CurrentRead More
Cashier
McDonald's
05.2025 - 01.2026Read More
Drywall Installer
Juan Sanchez
01.2020 - 02.2025Read More
Allen High School
High School Diploma
Read More