Dorsett James
Houston
Summary
Highly skilled Pharmacy Technician known for workflow optimization and adherence to regulatory standards. Strong background in compounding and dispensing medications, ensuring safety and accuracy in pharmacy operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
VA Medical Center Houston
12.2023 - Current
- Compounded and dispensed medications accurately in accordance with pharmacy protocols.
- Managed inventory levels, ensuring availability of essential pharmaceuticals and supplies.
- Assisted in training new pharmacy staff on operational procedures and best practices.
- Collaborated with healthcare professionals to optimize medication therapy management for patients.
- Accurately interpret, fills, and prepares prescriptions with appropriate medications and or medical supplies for pharmacist verification.
- Maintains work areas in a clean and orderly condition by assuring that all stock and equipment are in assigned places and all shelves and counters are free of dust and debris to create optimal work areas.
- Assures drugs and supplies are appropriately stored and secured according to USP and VA guidelines, including the storage of high-risk, look a-like sound alike, hazardous, controlled substances, corrosive chemical, flammable liquids, and refrigerated items.
- Receives, checks, rotates, and places in stock all items received from pharmacy procurement section and identifies and reconciles any discrepancies to assure correct items have been received.
- Utilizes automation dispensing equipment available to the pharmacy staff following all safety and QA procedures. Reports automation malfunctions timely the supervisor as appropriate
- Records expiration dates in the automatic prescription dispensing system upon receipt.
- Perform monthly inspections to assigned areas to ensure proper storage of medications and soon to expired drugs are removed. Completes inspection reports in compliance with regulatory requirements.
- Completes all National, VISN, local, and Pharmacy mandatory trainings in a timely manner.
- Maintains national certification with PTCB or ExCPT
- Comply with all VHA, Medical Center, and Pharmacy regulations, directives, policies, and procedures.
- Appropriately restocks controlled substances items in automated secured cabinets (i.e., Pyxis) in pharmacy or throughout medical center, as assigned.
- Documents all controlled substance-related transactions as indicated by VA and DEA guidelines.
- Assures that inventory counts are correct at the time of restocking.
- Ensures that proper handoff occurs when receiving or delivering controlled substances, always assuring that these medications are never left unsecured.
- Assist in investigating, witnessing, and resolving discrepancies.
- Comply with all laws, regulations, directives, policies, and procedures applying to the dispensing, storage, transfer, inventory, and accountability of controlled substances.
- Follow USP 797/800 Guidelines for the compounding of all sterile preparations, including ophthalmic, cardioplegic, TPN, hazardous, large & small volume IV solutions, PCAs, etc. Manufactures uncomplicated and/or complicated parenteral admixtures to be delivered in the form of large volume, small volume, infusion syringe or other as required.
- Correctly interprets physician orders, selects, and measures appropriate ingredients, mixes ingredients in a safe and effective manner, inspects the final product for accuracy, suitability, and elegance, labels the product, maintains records of the manufacturing process, and supplies the product for pharmacist verification and delivery.
- Uses standard protocols to determine an accurate expiration date for each batch prepared.
- Consistently displays competence with good manufacturing practices and sterile technique through demonstration and/or actual work performance.
Pharmacy Technician
Harris Health Hospital System-Ben Taub and LBJ
02.2021 - 12.2023
- Reviewed prescription orders for accuracy, identifying potential drug interactions or discrepancies.
- Implemented process improvements that enhanced workflow efficiency within the pharmacy team.
- Maintained compliance with federal and state regulations governing pharmacy practices and safety standards.
- Provided exceptional customer service, addressing patient inquiries regarding medications and health concerns.
- Delivered medications to the correct units
- Replaced and updated crash carts
- Prepared small and large volume sterile, nonsterile and chemo preparations
Senior Pharmacy Technician
Walgreens
08.2012 - 12.2023
- Oversaw medication dispensing process ensuring accuracy and compliance with pharmacy regulations.
- Trained and mentored junior pharmacy technicians on operational procedures and customer service excellence.
- Managed inventory levels, conducting regular audits to prevent shortages and optimize stock management.
- Implemented workflow improvements that enhanced prescription processing speed while maintaining quality standards.
- Leads pharmacy department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals, maintains knowledge of company loss prevention techniques and files claims for warehouse overages, shortages, order errors or damaged goods involving prescription drugs and optimizing safety precautions.
- Remove, package and confirm all control substance and non-control drugs expiring in 3 months for a savage claim, therefore, the pharmacy can be properly credited for savaged drugs.
- Maintaining pharmacy inventory by updating medication counts and returning overstocked drugs to the warehouse so the pharmacy can be credit financially in a timely manner
- Assist with validating all pharmacy supporting team member’s credentials, NPI and NABP e-profile in WOLF and certifications
- Perform duties as assigned by pharmacist including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs in a timely manner, verifying medication is correct and check for possible interactions and maintain pharmacy workflow.
Pharmacy Technician
Kindred Hospital
07.2011 - 08.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Perform duties as assigned by pharmacist including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs in a timely manner, verifying medication is correct and check for possible interactions and maintain pharmacy workflow.
- Entering and performing medication compounding
- Prepared TPN’s, small and large volume parenteral preparations
- Filled drug orders, unit dose and crash carts.
Pharmacy Technician Trainee
Target Pharmacy
01.2011 - 07.2011
- Handles telephone calls that do not require personal attention to the pharmacist, including those to physicians. Updating and correcting prescriptions with physicians, refill patient prescriptions and assist pharmacist with phone transfer orders
- Initiate, verify and assist in the adjudication of collecting payment and/or initiate billing for pharmacy services and goods.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Education
No Degree - Pharmacy Technician
Lonestar Community College
Tomball, TX06-2012
High School Diploma -
Marquee Learning Center
Houston, TX05-2005
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Compounding Certification
- Chemo Preparations Training
- Order Entry
- Expert Customer Service
- EMR systems
- Medical Billing
Certification
- CPhT - Certified Pharmacy Technician
- IV certification
Timeline
Pharmacy Technician
VA Medical Center Houston
12.2023 - Current
Pharmacy Technician
Harris Health Hospital System-Ben Taub and LBJ
02.2021 - 12.2023
Senior Pharmacy Technician
Walgreens
08.2012 - 12.2023
Pharmacy Technician
Kindred Hospital
07.2011 - 08.2012
Pharmacy Technician Trainee
Target Pharmacy
01.2011 - 07.2011
No Degree - Pharmacy Technician
Lonestar Community College
High School Diploma -
Marquee Learning Center