Doug Gould
Bristol,PA
Summary
Proven leader and former Business Owner/Operator at A Golden Touch Painting, adept in small business operations and personnel management. Enhanced customer satisfaction and loyalty through innovative solutions and effective communication, leading to increased profitability. Skilled in sales tactics and financial reporting, fostering employee growth and swift problem resolution.
Overview
26
26
years of professional experience
Work History
Business Owner/Operator
A Golden Touch Painting.
07.1998 - 06.2024
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
- Employed prompt decision-making and in-depth research to resolve issues.
Education
Yes -
Northeast High School.
Philadelphia, MSSkills
- Small business operations
- Sales tactics
- Personnel Management
- Financial Reporting
Timeline
Business Owner/Operator
A Golden Touch Painting.
07.1998 - 06.2024
Yes -
Northeast High School.
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