Doug Jackson
Self Storage Manager
Colorado Springs,CO
Summary
Dynamic self-storage manager with over 20 years of experience in operations management. Expertise in optimizing processes, training staff, and implementing strategic marketing initiatives to boost revenue and enhance customer relations.
Results-driven professional with a strong background in customer service and operational efficiency. Proven ability to resolve issues promptly while enhancing customer satisfaction and maintaining facility performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
30
30
years of professional experience
Work History
Self Storage Manager
LoadnLock Storage
Colorado Springs, CO
01.2005 - 12.2025
- Oversaw daily operations, ensuring optimal facility performance and customer satisfaction.
- Developed and maintained strong relationships with customers, addressing inquiries and resolving issues
- Conducted auctions for delinquent accounts in accordance with legal guidelines while maintaining sensitivity towards affected customers
- Increased customer satisfaction by providing exceptional service and addressing customer needs promptly
Owner/Operations Manager Screenprinting Business
Self - Rocky Mountain Wildflowers
Boulder, CO
01.1996 - 01.2004
- Developed and implemented operational strategies to enhance business efficiency and customer satisfaction.
- Conducted market analysis to identify trends and drive strategic decision-making for product offerings.
- Evaluated performance metrics regularly, driving continuous improvement across all business areas.
- Managed day-to-day business operations.
Education
No Degree - Newly Implemented Non Major, Major
University of Hawaii
Honolulu, HIAssociate of Arts - Massage Therapy
Boulder School Of Massage Therapy
Boulder, COSkills
Facility Maintenance
Rent Collection
Customer Service
Problem Solving
Timeline
Self Storage Manager
LoadnLock Storage
01.2005 - 12.2025
Owner/Operations Manager Screenprinting Business
Self - Rocky Mountain Wildflowers
01.1996 - 01.2004
No Degree - Newly Implemented Non Major, Major
University of Hawaii
Associate of Arts - Massage Therapy
Boulder School Of Massage Therapy