Douglas Burke
Glen Allen,VA
Summary
Store Manager at Publix Super Markets Inc, skilled in enhancing customer satisfaction and driving team success. Leveraged merchandising expertise to optimize product visibility and inventory management. Committed to fostering a collaborative environment, achieving operational excellence, and ensuring a safe shopping experience for all customers.
Overview
31
31
years of professional experience
Work History
Store Manager
Publix Super Markets Inc
09.1994 - 09.2025
- Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
- Supported inventory management by organizing stock and maintaining accurate records.
- Learned point-of-sale systems to efficiently process transactions and handle customer inquiries.
- Observed safety protocols to maintain a clean and secure shopping environment.
- Collaborated with team members to enhance merchandising displays and improve product visibility.
- Engaged with customers to address concerns and provide product information effectively.
- Participated in training sessions to develop skills in sales techniques and customer service excellence.
- Adapted quickly to new responsibilities, demonstrating flexibility in a dynamic retail environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Stanton College Preparatory School
Jacksonville, FLSkills
Team dynamics and goal achievement
Customer satisfaction focus
Merchandising expertise
Timeline
Store Manager
Publix Super Markets Inc
09.1994 - 09.2025
High School Diploma -
Stanton College Preparatory School
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