DOUGLAS CARO
Lynn Haven
Summary
Dynamic leader with a proven track record of enhancing operational efficiency and boosting sales, notably achieving the biggest sales turnaround in the region at Advanced Auto Parts. Excelled in problem anticipation and resolution, and team leadership, leveraging skills in inventory control and customer service management to exceed business goals. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches.
Overview
12
12
years of professional experience
Work History
General Manager
Sparkling Image Car Wash
PENSACOLA, FL
01.2025 - 10.2025
- Implemented successful business strategies to increase revenue and target new markets.
- Led startup and creation of operational procedures and workflow planning.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Oversaw the maintenance of all equipment used in the store's operations.
- Developed and implemented successful sales strategies to meet business goals.
- Identified opportunities for improvement within existing processes.
- Negotiated contracts with vendors to secure best prices for products.
Hub Store Manager
AutoZone
Panama City, FL
08.2013 - 11.2023
- Managed inventory control, cash control and store opening and closing procedures
- Created work schedules according to sales volume and number of employees
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Completed point of sale opening and closing procedures
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Team Leadership
- Sales Promotion
- Policy Development and Enforcement
- Sales Tracking
- Records Organization and Management
- Staff Scheduling
- Employee Motivation
- Customer Service Management
- Quality Assurance
- Financial Statement Review
- Business Leadership
Education
Certificate in Marine Cat Diesel Engines - Mechanics
Edision Chouest Offshore
Panama City, FL07.1996
High School Diploma -
Gulf Breeze High School
Gulf Breeze, FLAutomotive Certificate - ASE
Tom P Haney Technical Center
Panama City, FLSkills
- Goal Setting
- Performance Assessment
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Team Leadership
- Sales Promotion
- Policy Development and Enforcement
- Inventory control
- Business marketing
- Store maintenance
- Sales Tracking
- Records Organization and Management
- Staff Scheduling
- Employee Motivation
- Customer Service Management
- Financial Statement Review
- Business Leadership
- Decision Making
- Verbal and Written Communication
Timeline
General Manager
Sparkling Image Car Wash
01.2025 - 10.2025
Hub Store Manager
AutoZone
08.2013 - 11.2023
High School Diploma -
Gulf Breeze High School
Automotive Certificate - ASE
Tom P Haney Technical Center
Certificate in Marine Cat Diesel Engines - Mechanics
Edision Chouest Offshore