Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Douglas Diaz

La Havana 59
Union City,NJ
2
Languages
14
years of professional experience

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Server

4 Years 8 Months
La Havana 59 | 12.2021 - Current

Server

2 Years 8 Months
Casual Habana Cafe | 03.2019 - 11.2021

Server

1 Year 11 Months
La Havana 59 | 04.2017 - 03.2019
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Served food and beverages promptly with focused attention to customer needs.
  • Monitored patrons for alcohol intake to appropriate levels.

Cashier

1 Year 4 Months
ShopRite | 10.2015 - 02.2017
  • Worked with floor team and managers to meet wide range of customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Associate

2 Years 4 Months
Modell's Sporting Goods | 02.2013 - 06.2015
  • Contributed to team objectives in fast-paced environment.
  • Developed lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

- Biology

Hudson County Community College | Jersey City, NJ

North Bergen High School | North Bergen, NJ | 07.2015

Skills

Patron Experiences
Dish Preparation
Charismatic
Fast Learner
Able to multitask
Detail Orientation
Communicative
Physical Stamina

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Server

La Havana 59
12.2021 - CurrentRead More

Server

Casual Habana Cafe
03.2019 - 11.2021Read More

Server

La Havana 59
04.2017 - 03.2019Read More

Cashier

ShopRite
10.2015 - 02.2017Read More

Sales Associate

Modell's Sporting Goods
02.2013 - 06.2015Read More

Hudson County Community College

from Biology
Read More

North Bergen High School

Read More
Douglas Diaz