Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Work History
Server
4 Years 8 Months
La Havana 59 | 12.2021 - Current
Server
2 Years 8 Months
Casual Habana Cafe | 03.2019 - 11.2021
Server
1 Year 11 Months
La Havana 59 | 04.2017 - 03.2019
Used slow periods to restock supplies, ice, trays, and delivery bags.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Served food and beverages promptly with focused attention to customer needs.
Monitored patrons for alcohol intake to appropriate levels.
Cashier
1 Year 4 Months
ShopRite | 10.2015 - 02.2017
Worked with floor team and managers to meet wide range of customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
2 Years 4 Months
Modell's Sporting Goods | 02.2013 - 06.2015
Contributed to team objectives in fast-paced environment.
Developed lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Selected correct products based on customer needs, product specifications and applicable regulations.
Education
- Biology
Hudson County Community College | Jersey City, NJ
North Bergen High School | North Bergen, NJ | 07.2015