Douglas Finister
NEw Orleans,LA
Summary
Customer-focused Territory Sales Representative with eight plus years of experience generating revenue through individually tailored sales strategies. Product-fluent marketer, effortlessly demonstrating product usefulness in daily applications. Creative and personable representative with customer-focused outreach tactics and lead generation strategies.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Territory Sales Representative
Cox Communications
New Orleans
07.2015 - Current
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with seventy plus clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Thirty-five percent conversion rate casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Monitored one-hundred percent service after sale and implemented quick and effective problem resolutions.
Supervisor
French Market Corporation
New Orleans, LA
04.2013 - 01.2016
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Oversaw daily operations of the department, ensuring smooth workflow and 85% timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Increased team productivity to 95% by implementing efficient workflows and setting clear expectations each team members.
Supervisor
Gallagher Security Service
Gretna, LA
09.2011 - 05.2013
- Applied leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction to 47% with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity 100% by implementing efficient workflows and setting clear expectations for all 31 team members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Sales Manager
Lockett Construction
Gretna, LA
03.2008 - 03.2013
- Increased sales revenue 65% by developing and implementing effective sales strategies.
- Prepared sales presentations for clients showing success and credibility of products.
- Built relationships through excellent customer service and consistent follow-ups.
- Led a successful sales team of 5 by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
Some College (No Degree) - Accounting And Business Management
Nicholls State University
Thibodaux, LA 08.1992 - 01.1995
Skills
- Sales strategy development
- Product Knowledge
- Territory Management
- Lead Generation
Timeline
Territory Sales Representative
Cox Communications
07.2015 - Current
Supervisor
French Market Corporation
04.2013 - 01.2016
Supervisor
Gallagher Security Service
09.2011 - 05.2013
Sales Manager
Lockett Construction
03.2008 - 03.2013
Some College (No Degree) - Accounting And Business Management
Nicholls State University
08.1992 - 01.1995