Summary
Overview
Work History
Education
Skills
PAINTBALL, GARDENING, INDEPENDANT WRITING, STREAMING, VIDEO EDITING
Timeline
Generic

Douglas Fitzgerald

Summary

-Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy legal settings. Knowledgeable in court procedures for Unlawful Detainer and Civil cases. Experienced court runner with over 5 years of experience in legal services. Excellent reputation for resolving problems and improving customer satisfaction.

-Dependable Referee offering outstanding ability to build sportsmanship among athletes. Active listener and complex problem-solver proficient in settling on-field disputes. Flexible professional willing to take initiative to protect safety of players. Unbiased Referee with 3 year track record of providing leadership and guidance both on and off field. Skilled in performance assessment and policy enforcement. Makes quick, ethical decisions to facilitate game play based on over 10 years experience in the sport as an awarded player. Energetic Referee with demonstrated history of impartiality and fairness. Well-versed in competitive sports gameplay, rules and regulations. Organized and socially perceptive with strong prioritization, coordination and negotiation abilities.

Overview

10
10
years of professional experience

Work History

Customer Service Associate

CSC
12.2023 - 01.2024
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.
  • Reviewing and preparing legal documents
  • Completing data entry of customer information
  • Taking documents and scanning them into internal data base
  • Problem solving issues related to customers and documentation
  • Provide excellent customer service to internal and external customers

Process Server/ Court Runner

Nationwide Legal LLC
08.2015 - 11.2023
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Effectively prepared legal documents for all customers, within proper regulations
  • Demonstrated successful communications with various county offices and staff.

Head Official/Referee

Shooters All Seasons Paintball
11.2013 - 09.2015
  • Explained and taught regulations and rules to players.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Verified accuracy of score calculations before winners were announced.
  • Promoted good sportsmanship among players.
  • Navigated difficult situations, employing communication and customer service skills.
  • Judged performance in paintball events, awarded points and declared winners.
  • Assessed players and equipment to verify conformance to event rules and safety standards.
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
  • Educated athletes and fellow officials about game rules and regulations.

Education

Game And Simulation Programming - Video Game Production

DeVry University
Elk Grove, CA

GED -

Napa Valley College
Napa, CA

GED -

Cosumnes River College
Sacramento, CA

Skills

  • Professional telephone demeanor
  • Inbound and Outbound Calling
  • POS systems expert
  • Warehousing functions
  • Retail store support
  • Route dispatch
  • Good listening skills
  • Stress tolerance
  • Reasoning
  • Awareness to reactions
  • Good judgement
  • Time management
  • Flexible & Adaptable
  • Troubleshooting

PAINTBALL, GARDENING, INDEPENDANT WRITING, STREAMING, VIDEO EDITING

Paintball has been a sport I've played in for over 10 years as one of the best
players to play with. Fully energetic and enthusiastic player who always wears a
smile no matter the outcome of the game. That always happy to be on the field
attitude rolled into a successful green thumb during Covid19 lockdown's. Now I
have a hand made experimental garden that I'm excited to harvest in a few
months. When im not on the field or in the garden I have started writing stories
with my time. With a hope of one day publishing my work.
Recently I've been a building twitch streamer and video editor. Working on my
personal projects as I have been self teaching myself skills in editing and
photoshop to try to grow my passion into a career.

Timeline

Customer Service Associate

CSC
12.2023 - 01.2024

Process Server/ Court Runner

Nationwide Legal LLC
08.2015 - 11.2023

Head Official/Referee

Shooters All Seasons Paintball
11.2013 - 09.2015

Game And Simulation Programming - Video Game Production

DeVry University

GED -

Napa Valley College

GED -

Cosumnes River College
Douglas Fitzgerald