Douglas Jester
Jonesboro,GA
Summary
Seasoned General Manager of Operations with background in overseeing daily operations, developing strategic plans and improving revenue generation. Strong leadership skills with focus on team cohesion and operational efficiency. Demonstrated success driving growth in aligned business goals through process improvement strategies. Skilled in both Front of House and Back of House operations. Made significant contributions to previous roles by implementing innovative solutions that increased overall productivity and profitability. Over 2 decades of results orientated management.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
General Manager of Operations
The Perfect Note
Marietta, GA
08.2023 - 09.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
General Manager
Cafe Circa
Atlanta, GA
General Manager
Sweet Auburn Seafood
Atlanta, GA
General Manager
The Goodz Restaurant and Lounge
Atlanta, GA
General Manager
Frank Ski's Restaurant
Atlanta, GA
General Manager
Global Concessions/Sweet Ga Juke Joint/Jekyll Isla
Atlanta, GA
Operating Partner
The Grape Wine Bar
Destin, FL
Owner/Operator
Jester's Restaurant and Lounge
Conyers, GA
Education
Engineering
Knoxville College
Knoxville, TNEngineering
Clark College
Atlanta, GAInformation Technology
Esquire Professionals
Atlanta, GASkills
- High-volume Dining
- In-depth food and wine knowledge
- Food Safety Certified
- Food Safety Instructor
- Multiple POS operation
- In-depth P&L Management
- Multi-Operations oversight
- Staff retention
Certification
- Serve Safe Manager Cerified
- Serve Safe Instructor and Proctor
- Microsoft Systems Engineer
- A+ Certification
References
References available upon request.
Timeline
General Manager of Operations
The Perfect Note
08.2023 - 09.2024
General Manager
Cafe Circa
General Manager
Sweet Auburn Seafood
General Manager
The Goodz Restaurant and Lounge
General Manager
Frank Ski's Restaurant
General Manager
Global Concessions/Sweet Ga Juke Joint/Jekyll Isla
Operating Partner
The Grape Wine Bar
Owner/Operator
Jester's Restaurant and Lounge
Engineering
Knoxville College
Engineering
Clark College
Information Technology
Esquire Professionals
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