Geralys Miranda
Irving,TX
Summary
To obtain a position where I can best improve my skills, myself and my future within your company
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Dermatology Partners
05.2022 - 05.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Teachers Aide
Holy Innocent Catholic School
01.2022 - 03.2022
- Assist the teacher with writing down the students homework
- Assist the teacher with giving the students their lunch
- Clean up the classroom after the students
- Collect homework and papers from the students
- Pass out new homework to students and parents
- Assist the students to the bathroom
- Stay after school and watch the students till the parents arrive
Medical Receptionist
Vybe Urgent Care
01.2020 - 07.2020
- Scheduled appointments for patients
- Checked patients in for in-person appointments
- Verified health insurance for patients
- Answered the phones and directed it to the correct person
Office Coordinator and Receptionist
Vital Home Health Care Agency
08.2017 - 11.2019
- Answered phones and resolved to patient issues
- Processed home health aide applications
- Provided child abuse clearance
- Provided customer service to patients who entered the building
Sales Associate
American Kids
11.2016 - 04.2017
- Helped customers on the sales floor find merchandise
- Opened and processed merchandise for the sales floor
- Handled cash and credit card transactions at the register
Sales Associate
Carter's Kids
10.2015 - 05.2016
- Handled cash and credit card transactions at the register
- Processed merchandise for the sales floor
- Provided customer service on the sales floor
Department Manager
Modell's Sporting Goods
05.2014 - 04.2015
- Managed a $1.5M footwear department
- Managed roughly 10-15 associates
- Processed merchandise and filled in the sales floor
- Provided customer service when needed
- Handled cash and credit card transactions at the register
Sales Associates
Payless Shoe Source
08.2012 - 09.2013
- Provided customer service on the sales floor
- Measured customers foot size to ensure proper fit
- Offered customers additional items with their purchase
- Speak to customers about current promotions
- Acquire customer information for future promotions
- Recover and maintain sales floor as to keep the store presentable
Education
High School Diploma -
Community Academy
Philadelphia, PA06-2012
Basic Diploma -
Community Academy Of Philadelphia
06.2012
Skills
- Microsoft Word
- Microsoft Excel
- Telephone etiquette
- Front desk operations
- Patient scheduling
- Patient registration
- Microsoft office
- HIPAA compliance
- Appointment setting
- Insurance verification
- Appointment management
- Payment collection
- Patient relations
- Medical billing
- Electronic medical records
- Referral verification
- Paperwork coordination
Languages
English
Spanish
Professional Working
Timeline
Medical Receptionist
Dermatology Partners
05.2022 - 05.2025
Teachers Aide
Holy Innocent Catholic School
01.2022 - 03.2022
Medical Receptionist
Vybe Urgent Care
01.2020 - 07.2020
Office Coordinator and Receptionist
Vital Home Health Care Agency
08.2017 - 11.2019
Sales Associate
American Kids
11.2016 - 04.2017
Sales Associate
Carter's Kids
10.2015 - 05.2016
Department Manager
Modell's Sporting Goods
05.2014 - 04.2015
Sales Associates
Payless Shoe Source
08.2012 - 09.2013
High School Diploma -
Community Academy
Basic Diploma -
Community Academy Of Philadelphia
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