Douglas Owen Medcalf
Nashville,TN
Summary
Obtain a position at a leading company where I can utilize manufacturing, quality assurance, problem solving, and training skills experience.
Overview
25
25
years of professional experience
Work History
Quality Assurance Specialist
CEVA Logistics Inc.
03.2021 - Current
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Team Member
Volvo Cars USA
01.2019 - 01.2021
- Assemble Volvo engines of numerous models
- Cross-trained for several assembly positions
- Quality standards achieved throughout
Tech Support
Data Blue
01.2018 - 01.2018
- Provide Tech Support for several state websites
- Licensing and tech support for game and fish
- Problem solving and support for a greater customer experience
Team Member
Amazon
01.2014 - 01.2018
- Fulfill customer orders
- Maintain high production yields
- Deliver superior quality
- Problem solve exceptions
Production Associate
AGC Glass Company North America
01.2011 - 01.2013
- Manufacture and inspect tempered automotive glass
- Perform furnace and quality checks and run cut and grind process on raw glass
- Maintain high production yields and superior quality
Materials Support/Exceptions
Ceva Logistics
01.2010 - 01.2011
- Research to process and resolve all exception issues in timely manner for improved customer experience
- Work diligently with PC, Planners, Engineering, Materials, IT, Quality, and all lines of business to vastly decrease aged orders and improve Ship to Target metrics
- Maintain running spreadsheet and report out daily current status of exceptions area creating greater visibility andawareness resulting in a greater customer experience
Sr. Quality Assurance Technician
Dell Inc
01.1999 - 01.2010
- Perform quality audits including layered, process, and sampling throughout facility
- Research and root-cause using numerous databases and applications all discrepancies to improve existingprocesses and enter all data into Quality database
- Responsible for Reverse-Logistics throughout ECFC, attended numerous Kaizen events, and attended yellow and green belt BPI training classes
- Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedules.
Education
Business Management
Tennesse Tech University
Cookeville, TNundefined
McGavock High
Nashville, TN1981
Skills
- Materials inspection
- Excellent Communication
- Operations monitoring
- Quality Assurance Test Specialist
Timeline
Quality Assurance Specialist
CEVA Logistics Inc.
03.2021 - Current
Team Member
Volvo Cars USA
01.2019 - 01.2021
Tech Support
Data Blue
01.2018 - 01.2018
Team Member
Amazon
01.2014 - 01.2018
Production Associate
AGC Glass Company North America
01.2011 - 01.2013
Materials Support/Exceptions
Ceva Logistics
01.2010 - 01.2011
Sr. Quality Assurance Technician
Dell Inc
01.1999 - 01.2010
Business Management
Tennesse Tech University
undefined
McGavock High
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