Douglas Steele
Auburn,WA
Summary
Results-driven General Manager with expertise in budget management, operational analysis, and staff management. Proven success in optimizing resource allocation and enhancing customer service. Committed to implementing process improvements for operational efficiency.
Overview
2026
2026
years of professional experience
Work History
General Manager
UNIS
Tacoma, Washington
09.2021 - Current
- Reviewed monthly P&L statements to monitor budget goals and performance objectives, with a 25% gross and 16% net income of $1.7 million over the past 12 months.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed staff scheduling to optimize resource allocation and maintain service levels.
- Analyzed operational procedures to identify areas for improvement and efficiency gains.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Directed safety operations and maintained a clean work environment to adhere to FDA and OSHA requirements, with zero lost-time injuries for three consecutive years.
Operations Manager
Dock High Logistics
Sumner, Washington
02.2018 - 09.2021
- Managed daily operations to ensure efficient workflow and productivity.
- Coordinated team schedules to optimize resource allocation and performance.
- Implemented process improvements to enhance operational efficiency and safety standards.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Logistics Manager
Tigers Global Logistics
Kent, Washington
12.2013 - 11.2017
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Coordinated logistics operations to optimize supply chain efficiency.
- Supervised warehouse staff to maintain productivity and safety standards.
- Developed and managed logistics strategies to improve the efficiency of operations.
Transportation Manager
Valassis Direct Mail
Auburn, Washington
2005 - 12.2013
- Coordinated daily routing schedules for drivers to optimize delivery times.
- Implemented inventory management systems to streamline supply chain processes.
- Coordinated with vendors for timely delivery of goods and services at competitive rates.
Education
Associate of Science - Business Administration
Oregon State University
Corvallis, ORSkills
- Budget management
- Operational analysis
- Resource allocation
- Customer service
- Staff management
- Workflow optimization
- Process improvement
- Conflict resolution
- Problem solving
- Effective communication
- Team leadership
- Facility management
- Goal setting
References
References available upon request.
Timeline
General Manager
UNIS
09.2021 - Current
Operations Manager
Dock High Logistics
02.2018 - 09.2021
Logistics Manager
Tigers Global Logistics
12.2013 - 11.2017
Transportation Manager
Valassis Direct Mail
2005 - 12.2013
Associate of Science - Business Administration
Oregon State University