- Outdoor Recreation
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Adventure Travel
- I enjoy cooking for friends and family gatherings
- Camping
Douglas T. Mannella
Rochester,NY
Summary
Dynamic business development and technical leader with a proven track record at Hypersync Technologies, executing technical implementations of products along with driving revenue growth through strategic partnerships and innovative MSSP solutions. Expert in pipeline development and customer engagement, public speaking, successfully expanding client bases and enhancing service offerings. Adept at negotiating contracts and fostering relationships, ensuring long-term success in competitive markets.
Overview
17
17
years of professional experience
Work History
Director of Business Development
Hypersync Technologies
04.2020 - Current
- Developed and maintain relationships within a global Telecommunications company from Executive and Management Levels. Becoming their primary Managed Security Service Provider (MSSP) for their entire customer base as a white label provider.
- Designed and curated a Security Operation Center (SOC) from it's inception. The SOC encompasses NG-SIEM, Adv EDR, XDR, Vulnerability Management and operates 24/7.
- Spearhead Business Development, traveling internationally to speak at summits & events. Work with strategic customers within private & public sectors and train existing sales teams within the telco's various operating countries.
- Remote Sales & Pre Sales for the countries, providing presentations and technical demonstrations of MSSP solutions.
- Increase client base by developing and implementing an effective strategy that targets each country's unique economic landscape and nuanced Digital Transformation challenges.
- Negotiated, prepared, and signed contracts with clients on behalf of the telco.
- Negotiated favorable contract terms with our various vendors and suppliers, reducing operational costs significantly for the organization.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
Co-Founder /Director of Business Development
CyFlare
06.2016 - 09.2021
- Collaborated in the designing and buildout of CyFlare's Security Operation Center (SOC).
- Implemented a business plan to partner with Value Added Reseller's (VARs) and Managed Security Service Provider's (MSSPs) by providing a 24x7 cyber security Monitor Detect Respond (MDR) solution exclusively for resale allowing them to augment their security offerings to their clients.
- Successfully aligned with over 150 IT companies in North America that provide CyFlare solutions to their clients.
- Worked strategically with partners to understand their services and products and formulate a plan for them to generate added revenue with a SOCaaS solution for their clients.
- Cultivate and motivate an effective Business development team
- Implement a simplified service deployment plan allowing partners to expedite our services to their clients.
Owner /Founder /Business Development
FTM Web Services
04.2012 - 10.2017
- Managed day-to-day business operations
- Provided WP, Magento, Joomla, Drupal, HTML5, Core PHP and iOS & Droid mobile app development.
- Cultivate and manage website development, mobile app development and sales teams.
- Implemented cyber security initiatives for new and existing clients leveraging solutions from Cloudflare and Tenable. The solutions provide web application firewalls, deep website scanning, vulnerability monitoring, Website cleansing, website restoration and DDOS protection.
- Developed and manage network software for 10 companies within the healthcare and automotive industry with over 500 daily end users.
- Oversaw the development for one of the most successful automotive e-commerce stores for Jeep products in North America.
- Developed custom programming for one of the largest singer and songwriting competition websites in the country. Programming allows for unsigned singers and songwriters to submit videos, mp3 files and personal biographies for a contract contest. All while having a user friendly judging portal so that popular recording artists like John Oates. Of Monsters and Men and 3 Doors Down can successfully navigate the judging portal without any training.
Account Executive Manager
E-BIZ Site Designs
03.2010 - 02.2012
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Negotiated and closed lucrative contracts, securing long-term business commitments from clients.
- Responsible for lead discovery, lead deployment and regional marketing.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Successfully retrieved over $30k in outstanding balances from clients dating back 2 years within the first 2 months as Business Development Executive.
- Developed nationwide client base for website/mobile app development and IT support. Manage sales and project management teams.
- Initiated the E-Biz web app development program allowing for new product service and revenue.
Quality Specialist / Field Service Engineer
Harris RF Communication
02.2008 - 02.2010
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Responsible for providing product approval for 3 cells containing a total of 6 engineers and 42 laborers.
- Responsible for assessing damage and potential dangers of discrepant circuitry and radio mounts for DOD grade communications.
- Oversaw quality procedures within the Surface Mount Technology phase of production.
- Provided a detailed monthly analysis to all cells stating product success rates, pass/fail yield percentages and potential dangers to working with specific vendor components.
- Traveled to US Military locations for installation of their pre ordered COMM base stations command radios with the capability of communicating with air and ground forces
- Successfully completed base station projects by providing final frequency testing with active ground forces and airborne black hawk helicopters from headquarters.
- Provided education on product capabilities and functionality to stationed military personnel .
Education
No Degree - Surface Mount Technology (SMT)
Rochester Institute of Technology
Rochester, NY01-2010
Skills
- Strategic business development
- Sales growth strategies
- Pipeline management expertise
- Customer relationship management
- Channel growth initiatives
- Strategic partnership development
- Market expansion initiatives
- Sales process oversight
- Technical oversight
- Vendor management & oversight
Accomplishments
- Co-Founder of CyFlare. A top Channel Partner SOCaaS provider.
- Collaborated in developing and launching three Security Operation Centers in the US and UK which focus on 24/7 MDR.
- Increased customer base by developing new business revenue in the US, UK, Switzerland, Canada, Italy, Cayman Islands, Bermuda, Jamaica, Trinidad, Barbados, Curacao, British Virgin Islands, Guyana, Aruba, Suriname, Grenada, Turks and Caicos and Antigua.
- Cultivated Sales, Development and Service teams during the start-up phase within two companies.
- Featured Speaker in 15 network broadcasts internationally.
- Recipient of 2019 New Business Excellence Award for fastest growing Cybersecurity Company
Interests
Timeline
Director of Business Development
Hypersync Technologies
04.2020 - Current
Co-Founder /Director of Business Development
CyFlare
06.2016 - 09.2021
Owner /Founder /Business Development
FTM Web Services
04.2012 - 10.2017
Account Executive Manager
E-BIZ Site Designs
03.2010 - 02.2012
Quality Specialist / Field Service Engineer
Harris RF Communication
02.2008 - 02.2010
No Degree - Surface Mount Technology (SMT)
Rochester Institute of Technology
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