Douglas Wagner

· Worked with customers to determine needs and growth opportunities for business.

· Created quotes and made sales presentations to consumers and business customers.

· Performed sales calls to grow business for my assigned location.

· Lead a team of salespeople to secure sales.

· Set team daily performance goals.

· Collaborate with sales team on quotes to reach sales targets.

· Assisted Sales team with pitches to handle customer objections and secure sales.

· Performed testing to determine the accuracy of supplier’s new injection molds

· Performed nonconforming material investigations to discern origin of noncomplying products.

· Performed competitive Benchmarking to determine how product’s entry force compared to competitors

· Performed tolerance stack ups on company products

· Assisted with documentation changes brought about by a kaizen

· Preformed animal testing to determine safety of products and efficacy of the sample collection system

· Documented the RoHS compliance of 14 product lines enabling continued selling in Europe.

· Developed CAD drawings and modeling for product submission to Underwriters Laboratories for successful product testing.

· Wrote and performed protocols and reports for investigational, verification, and validation testing.

· Worked engineering changes through change control process.

· Performed the investigation and correction of Corrective Action Preventive Action plans.

· Tested failing products and supplier changes to discover the cause of products failure, to return the product line to production.