Douglas Wisdom
Pooler,GA
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Operations
Logistar llc
Savannah, GA
06.2014 - 02.2025
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Developed and implemented operational policies and procedures to improve efficiency.
- Created policies and procedures for improved workflow processes.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Promoted products, increasing customer base, and market share.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Assessed reports and adjusted workflows to realign with targets.
- Facilitated meetings with key stakeholders to discuss progress towards objectives.
- Ensured compliance with applicable laws, regulations, industry standards.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Provided leadership and guidance to subordinate managers and supervisors.
- Worked with management team to develop operational goals aligned with business strategy.
- Structured HR consulting services to support clients during organizational developments and changes.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Managed day-to-day operations of a large staff in multiple departments.
- Implemented systems for monitoring employee attendance, scheduling, payroll.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Maintained budgeting documents for accurate tracking of expenses.
- Mitigated business risks by working closely with staff members and assessing performance.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Directed the operations and logistics of a multi-million dollar business.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Developed and maintained client relationships to grow business and improve account retention.
- Analyzed data from audits and inspections to identify trends in unsafe working conditions or behaviors.
- Educated staff members on proper use of personal protective equipment.
- Facilitated hazard communication meetings between management personnel and front-line workers to discuss potential risks associated with particular tasks or processes.
- Supervised safe handling, storage and disposal of hazardous materials.
- Served as liaison between management team and outside regulatory agencies when necessary.
- Investigated workplace accidents and provided recommendations for corrective actions as needed.
- Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
Education
Bachelor of Science - Criminal Justice
South University
Savannah, GA01-2017
Skills
- Budget management
- Operational strategy
- Process improvement
- Regulatory compliance
- Data analysis
- Project management
- Client relationship management
- Performance evaluation
- Employee training
- Team leadership
- Risk assessment
- Inventory management
- Meeting facilitation
- Communication skills
- Workflow optimization
- Performance evaluations
- Teamwork and collaboration
- Policy development and enforcement
- Employee development
- Calendar management
- Cost analysis and savings
- Human resources
- Customer relationship management
- Multimillion-dollar P&L management
- Logistics
- Supply chain management
- Problem-solving abilities
- Client account management
- Desktops, laptops, and mobile devices
- Recruitment and hiring
- Profit and loss accountability
- Operations management
- Management team building
- KPI tracking
- Employee motivation
Certification
- TWIC Card
- OSHA certification to train on all equipment
- CDL Class A license
Accomplishments
- Improved operational efficiency by 40%
- Reduced workplace accidents/ injuries by 80%
- Reduced misships by 90%
Timeline
Director of Operations
Logistar llc
06.2014 - 02.2025
Bachelor of Science - Criminal Justice
South University