Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Douglas Zavala

Los Angeles

Summary

Dynamic and results-driven professional with a proven track record at Tacos de Birria La PelyGrosa, excelling in customer service, cash handling, and order accuracy. Recognized for reliability, effective conflict resolution, and a strong ability to ensure customer satisfaction in a fast-paced environment. Consistently maintained high standards of service and operational efficiency while processing cash and Zelle payments and ensuring timely order fulfillment. Passionate about driving, travel, and the aviation industry, with a strong interest in airports and airplanes. Motivated to build a career in roles involving vehicle operation, deliveries, transportation, or opportunities to work in and around airports while applying excellent customer service, responsibility, and time-management skills.

Overview

4
4
years of professional experience

Work History

Cashier

Tacos De Birria La PelyGrosa
1114 E 64th St Los Angeles, CA 90001
04.2022 - 05.2026

Provided excellent customer service in a fast paced food truck environment by taking customer orders, answering questions about menu items, processing cash and Zelle payments, and packaging food orders for customer pickup. Maintained a clean and organized service area, assisted with opening and closing duties, and worked with team members to ensure orders were prepared accurately and delivered promptly.

Education

No Degree -

Cypress College
Cypress, CA
05.2026

High School Diploma -

Alliance Collins Family College-Ready High School
2071 Saturn Ave Huntington Park, CA 90255
06.2025

Skills

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Time management skills

Money handling

Reliability and punctuality

Conflict resolution

Refunds and exchanges

Refund handling

Order packaging

Decision making aptitude

Retail merchandising

Purchase assistance

Clear communication

Empathy and patience

Complaint resolution

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cashier

Tacos De Birria La PelyGrosa
04.2022 - 05.2026

No Degree -

Cypress College

High School Diploma -

Alliance Collins Family College-Ready High School
Douglas Zavala