Summary
Overview
Work History
Education
Skills
Timeline
Generic
Drake Beasley

Drake Beasley

Bangs,TX

Summary

Dynamic Shift Manager with proven expertise at Smoke Gallery in enhancing customer satisfaction and optimizing inventory control. Skilled in staff motivation and decision-making, I successfully resolved customer complaints and improved operational efficiency. Committed to maintaining workplace safety and ensuring compliance with regulations, I thrive in fast-paced environments.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Shift Manager

Smoke Gallery
02.2025 - 11.2025
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours, and inventory movements.

Shift Leader

Golden Chick
06.2024 - 01.2025
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.

Employee

Golden Chick
09.2022 - 05.2024
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Sandwich Artist

Subway
04.2019 - 03.2021
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Greeted guests, promoted specials, and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.

Education

High School Diploma -

Acellus Academy
Online

Skills

Schedule oversight

Staff motivation

Tech-Savvy

Inventory control

Shift leadership

Handling customer complaints

Workplace safety

Opening and closing procedures

Punctual and reliable

Decision-making

Quality assurance

Shift checklists

Flexible schedule

Cash handling

Accurate money handling

Timeline

Shift Manager

Smoke Gallery
02.2025 - 11.2025

Shift Leader

Golden Chick
06.2024 - 01.2025

Employee

Golden Chick
09.2022 - 05.2024

Sandwich Artist

Subway
04.2019 - 03.2021

High School Diploma -

Acellus Academy
Drake Beasley