Bold Page Profile
Nigh Auditor
La Quinta
Southgate
- Conducted nightly audits of financial transactions to ensure accuracy and compliance with hotel policies.
- Reconciled daily cash drawers, ensuring all discrepancies were addressed promptly.
- Managed guest check-ins and check-outs during overnight shifts, providing exceptional customer service.
- Prepared detailed reports on occupancy rates and revenue for management review.
Front Desk Agent
Four Points by Sheraton
Romulus
- Greeted and assisted guests upon arrival, ensuring a welcoming experience.
- Managed front desk operations, including check-ins and check-outs efficiently.
- Resolved guest inquiries and complaints promptly, enhancing customer satisfaction.
- Processed reservations using property management system, ensuring accuracy and efficiency.
Auditor
Wyndham Resorts
Romulus
- Conducted comprehensive audits to ensure compliance with financial regulations and organizational policies.
- Analyzed financial statements for accuracy and identified discrepancies in accounting practices.
- Collaborated with cross-functional teams to assess risks and implement audit recommendations.
- Developed detailed reports summarizing audit findings and presented actionable insights to management.
High School Diploma -
Clearwater Adult
Clearwater, FL- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
Front Desk Agent
Four Points by Sheraton
High School Diploma -
Clearwater Adult