Drake McCrea
Puyallup,WA
Summary
Results-driven retail management professional with strong focus on team collaboration and operational excellence. Skilled in inventory management, customer service, and staff training. Known for flexibility in adapting to changing needs and consistent track record of driving sales and enhancing customer satisfaction. Dependable leader with strategic mindset and ability to foster positive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Store Manager
La-Z-Boy
Tacoma, WA
07.2024 - Current
- Sales and Operations Manager. Brought on new sales associates and new managers to both my store and to lead other stores in the Washington Market.
- Multi-unit management of 3-4 stores at a time while market was lacking managers.
- Led my team to improved KPIs, personally made changes to store operations and maintenance policy drastically improving store performance. Added more than $1.5 million in sales to my store.
- Led my store to a top 10 position in the country.
Store Manager
Rite Aid
Seattle, WA
01.2023 - 06.2024
- Maintain store operations in front and back of store. Including but not limited to maintaining inventory, managing hiring and training employees, developing and building planograms, and managing sales.
Store Manager
Mattress Firm
Federal Way, WA
09.2020 - 01.2023
- Maintain operations in retail store. Managing several employees on top of training new salespeople.
- Ensuring sales goals are met and exceeded in a top 5 store. 100k seller personally
- Multi-unit management for 2+ stores simultaneously
Sales Supervisor
Best Buy
Federal Way, WA
10.2019 - 08.2020
- Sales and Supervision. Provided knowledge and essential retail services to customers. Led in sales for my section every month employed. Training new employees.
Web Developer
Self Employed
Auburn, WA
01.2010 - 10.2019
- I would create and manage websites along with their respective servers. Creating content to post and maintaining the general appearance of the websites. Managed facebook, twitter, and other social media accounts relating to customers websites as well.
Education
Bachelor's - Marketing
Eastern Gateway Community College
Auburn, WA02.2026
High school diploma or GED - undefined
Skills
- Retail industry sales team management
- Store management
- Digital marketing
- Organizational skills
- Operations management
- Marketing
- Public relations
- Outside sales
- Direct marketing
- Sales Management
- Customer support
- Project implementation
Accomplishments
- Achieved Top 10 National Sales Team through effectively helping with improving KPIs, adapting training, and personal skill improvement.
- 100k Personal seller at Mattress Firm.
- Added $2 million to my store after 1 year in position with La-Z-Boy
Certification
- Driver's License
- Six Sigma Certification
- Professional In Human Resources
Timeline
Senior Store Manager
La-Z-Boy
07.2024 - Current
Store Manager
Rite Aid
01.2023 - 06.2024
Store Manager
Mattress Firm
09.2020 - 01.2023
Sales Supervisor
Best Buy
10.2019 - 08.2020
Web Developer
Self Employed
01.2010 - 10.2019
High school diploma or GED - undefined
Bachelor's - Marketing
Eastern Gateway Community College