Draven Scray
FREEDOM ,WI
Summary
Dynamic sales associate with a proven track record at Dollar General, excelling in customer service and cash handling. Recognized for consistently achieving sales targets and enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in POS operations and maintaining a welcoming store environment, ensuring a positive shopping experience.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dollar General
10.2025 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Panel Technician
Corcoran Glass and Paint
09.2024 - 03.2025
- Assisted in training new employees, ensuring adherence to company policies and best practices.
- Managed complex logistical challenges involving transportation routes, weather conditions, and site accessibility during installations, resulting in minimized delays or disruptions for clients.
- Utilized specialized equipment to safely transport panels from storage facilities to job sites without damage or loss of product quality.
- Collaborated with team members to meet strict deadlines on large-scale projects.
- Streamlined installation processes for faster project completion and client satisfaction.
- Achieved optimal panel alignment by utilizing precision tools and techniques.
- Improved safety standards by conducting thorough risk assessments before each installation.
- Maintained high levels of quality assurance by adhering to industry regulations and codes during installations.
- Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
Cart Attendant
Fleet Farm
02.2022 - 08.2023
- Periodically disinfected carts preventing spread of disease.
- Offered carts to patrons.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
Busser
Pancake Place
02.2020 - 08.2022
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
No Degree - General Studies
Appleton Central Program
Appleton, WI06-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Cash handling
- Listening skills
- Multi-tasking strength
- Exceptional customer service
- Money handling
- Excellent people skills
- Store opening and closing
- Reliable and punctual
- Cash handling accuracy
- Flexible schedule
- Cash register operation
- Point of sale operation
- POS system operation
Timeline
Sales Associate
Dollar General
10.2025 - Current
Panel Technician
Corcoran Glass and Paint
09.2024 - 03.2025
Cart Attendant
Fleet Farm
02.2022 - 08.2023
Busser
Pancake Place
02.2020 - 08.2022
No Degree - General Studies
Appleton Central Program