Draven West
Pensacola,FL
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Pizza Hut
Pensacola, FL
04.2022 - Current
- Coached, mentored, and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Public Speaking and Sales
beat the bar
Pensacola, FL
10.2021 - 10.2022
- Speaking with to a large crowd to lure them into playing
- Explaining what the game entailed
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Cook
Pizza Hut
Pensacola, FL
04.2020 - 04.2022
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils, and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
High School Diploma -
Escambia High School
Pensacola, FL05-2023
Skills
- Leadership
- Time Management
- Active Listening
- Teamwork
- Communication
- Positivity
- Problem-Solving
- Flexibility
Accomplishments
- Sales Record in Beat the Bar
Certification
- Certification in Microsoft Word
- Certification in Microsoft Powerpoint
- Certification in Adobe Dreamweaver
- Certification in Food Safety
Timeline
Manager
Pizza Hut
04.2022 - Current
Public Speaking and Sales
beat the bar
10.2021 - 10.2022
Cook
Pizza Hut
04.2020 - 04.2022
High School Diploma -
Escambia High School