Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drena Gomez

San Bernardino,CA

Summary

Service Department Manager focused on maintaining a clean, safe and organized department that is appealing to customers. Categorizes and stocks merchandise with a high level of efficiency. 

Overview

26
26
years of professional experience

Work History

Service Department Manager

Stater Borthers
1155 Calimesa Blvd, Calimesa, CA 92320
09.1999 - Current

  • Received, inspected and logged all products for accuracy of shipment, temperature and quality.
  • Prepared and maintained inventory records.
  • Maintained an atmosphere of enthusiastic customer service.
  • Engaged in suggestive selling and other sales techniques.
  • Established and maintained a positive work environment.
  • Ensured compliance with relevant regulatory employment rules and standards.
  • Created and implemented an action plan to address cost control issues.
  • Operated and sanitized all equipment in a safe and proper manner.
  • Kept cases and shelves clean and well stocked.
  • 16 years retail experience.
  • 11 years leadership experience.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Supervised, trained and developed team members in accordance with company policies and procedures.

Education

High School Diploma -

San Andreas High School
1997

Skills

  • Shipping and receiving background
  • Service industry background
  • Adaptability
  • Prioritizing
  • Employee training

Timeline

Service Department Manager

Stater Borthers
09.1999 - Current

High School Diploma -

San Andreas High School
Drena Gomez