Accomplished Executive Administrative Assistant with a proven track record at Allbrite Carpet, Tile and Grout Cleaning, adept in office management and customer service. Excelled in enhancing executive decision-making and optimizing office efficiency, showcasing strong organizational skills and confidentiality. Demonstrated success in event planning and vendor negotiations, significantly boosting brand image and operational cost-effectiveness. Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Allbrite Carpet, Tile and Grout Cleaning
Orlando, FL
05.1994 - Current
Scheduled appointments and handled calenders for senior leadership.
Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
Facilitated onboarding process for new hires to ensure smooth integration into company culture and procedures.
Increased office efficiency through meticulous document management, including filing systems maintenance and digital archiving solutions implementation.
Enhanced executive decision-making by conducting research, compiling reports, and presenting findings on various business topics.
Managed vendor relationships, negotiating contracts and securing cost-effective services for organization.
Optimized expense reporting process, resulting in timely reimbursements and accurate budget tracking.
Self-motivated, with strong sense of personal responsibility.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Filed paperwork and organized computer-based information.
Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
Prepared quarterly and annual tax reports. Coordinated paperwork with accountant.
Secretary to General Manager
Southland Corporation
Orlando, FL
Contributed to effective team management by maintaining open lines of communication with staff members across departments.
Maintained well-organized filing system for easy document retrieval and improved office workflow.
Proactively anticipated General Manager''s needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
Drafted professional documents such as memos, letters, and reports on behalf of General Manager with keen attention to detail.
Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
Reviewed incoming correspondence for General Manager''s attention, prioritizing urgent matters for swift resolution.
Maintained a well-organized filing system for easy document retrieval and improved office workflow.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Assisted coworkers and staff members with special tasks on daily basis.
Assisted in hiring new employees by coordinating interviews, conducting reference checks, and participating in final selection decisions.
Supported the General Manager in decision-making by providing accurate data, research, and reports.
Provided excellent customer service to clients by addressing inquiries promptly and professionally.
Radiology Clerk
Orlando Regional Medical Center
Orlando, FL
Processed, labeled, and organized diagnostic images to match with patient records.
Provided exceptional customer service to both internal and external clients through prompt response to inquiries via phone calls or email correspondence related to radiology services.
Assisted in training new Radiology Clerks, ensuring they quickly became proficient in departmental procedures and protocols.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Demonstrated professionalism and adaptability by effectively handling multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
Prepared and processed patient referrals and transfer requests.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.