Results-oriented Sales Representative skilled in prospect identification and conversion. Expertise in cold calling, sales presentations, and relationship building. Strong track record of coaching and mentoring team members to drive business development and client growth.
Overview
16
16
years of professional experience
Work History
Business Account Executive
Comcast Business
Knoxville, TN
12.2018 - Current
Exceeded revenue growth targets by 127% on a quarterly, monthly, and annual basis
Increased my existing customer base by 146 accounts through personal networking and qualified lead prospecting
Used a variety of techniques such as cold calling, prospecting, and networking to land new customers and penetrate new markets
Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions
Contributed long-term sales strategy ideas to the team to ensure continued business success
Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period
Initiated two key partnerships which resulted in $700,000+ revenue growth.
Area Sales Manager
Verizon Authorized Retailer - Cellular Sales
Knoxville, TN
01.2014 - 12.2018
Trained 237 sales associates in product specifications, sales incentives, and selling techniques, resulting in a 42% increase in customer satisfaction
Devised unique strategies to improve trainer programs, which resulted in an increase of 17% in underperforming business
Oversaw targeted training programs aimed at informing employees about product features and service capabilities
Used relationship-focused techniques to bring in new Activation sales worth $400,000+ per year.
United States Army Soldier
Army National Guard
Knoxville, TN
01.2009 - 01.2016
Identified and investigated production issues, as well as assisting management in implementing corrective actions
Aided management by planning, resourcing, and executing more vehicular and dismounted operations with precision
Was in charge of personnel and provided extensive mentoring and training
Worked to improve overall safety by ensuring that ammunition personnel were properly trained.
Education
High School Diploma -
Oak Ridge High School
Oak Ridge, TN
01.2008
Skills
Networking skills
Cold calling skills
Sale expertise
Coaching and mentoring
Sales presentations
Relationship building
Account management
Business Development
Client Development
Territory management
Solution selling
Accomplishments
Business Development: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in $700,000+ revenue growth.
Presidents club every year at cellularsales
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