Summary
Overview
Work History
Education
Skills
Judo student and Kellam Thespian Honors student
Timeline
Generic

Drew Helmer

Virginia Beach,VA

Summary

Motivated and hard working individual who is able to learn quickly. Team player who works well both independently and with coworkers. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

5
5
years of professional experience

Work History

Concessions and Customer Service Associate

Aramark Food Services At Old Dominion University
11.2023 - Current
  • Prepping concessions stands before customers arrive
  • Help large volume of customers with a positive attitude and a focus on customer satisfaction
  • Handle customer complaints professionally, resulting in satisfactory outcomes and positive feedback
  • Provide accurate information to customers
  • Regularly work with 4-5 other team members
  • Selling and restocking goods and supplies
  • Preparing food products
  • Maintain a clean environment and stay after to clean for next event

Babysitter and Pet Sitter

Neighbors
09.2021 - Current
  • Played games, worked on puzzles and read books to young children.
  • Communicated positively with children and parents.
  • Organized and cleaned home after activities.
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention in owner's absence.
  • Exercised animals regularly.
  • Maintained a clean and safe environment for children and pets, ensuring their comfort and well-being.

Lawn Care Services

Neighbors
04.2019 - Current
  • Mowing and weeding lawns
  • Pressure washing driveways, sidewalks and curb sides
  • Leaf blowing
  • Lawn waste disposal and pond waste disposal
  • Maintain positive communication for customer satisfaction

Volunteer

Bergey's Barnyard
06.2019 - 06.2022
  • Positive communication with visiting adults and children
  • Fed and watered animals
  • Cleaned animal droppings out of pens



Education

Current High School Student

Floyd Kellam High School
Virginia Beach, VA
06.2026

Skills

  • Customer Service and Support
  • Problem Resolution
  • Team Collaboration
  • Positive Communication
  • Product Knowledge
  • Stock replenishment

Judo student and Kellam Thespian Honors student

Grappling in an adult class since 2019 at USA Stars East studio and working towards earning a black belt.

Kellam Thespian Honor Society Member and theatre student/performer since freshman year.

Timeline

Concessions and Customer Service Associate

Aramark Food Services At Old Dominion University
11.2023 - Current

Babysitter and Pet Sitter

Neighbors
09.2021 - Current

Volunteer

Bergey's Barnyard
06.2019 - 06.2022

Lawn Care Services

Neighbors
04.2019 - Current

Current High School Student

Floyd Kellam High School

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Drew Helmer