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Dedicated Life Insurance Agent with expertise in client education, needs assessment, and policy recommendation. Committed to ensuring client satisfaction through effective communication and relationship building.

Highly skilled and personable Customer Service Representative with 6+ years of expertise in sales and account management within a call center environment. Committed to ensuring customer satisfaction and contributing to business success through outstanding communication and problem-solving abilities.
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Team leadership to contribute positively to a professional role. Strategic and focused with a passion for fostering the company vision through commitment to client satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Experienced professional with a strong background in technology-related roles. Proficient in software development and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Passionate, analytical, and goals-driven professional with over 5 years experience in customer satisfaction roles. Successfully establishes relationships with customers and delivers exceedingly quality customer service. Agile, team-oriented individual with excellent communication and interpersonal skills. Motivated and enthusiastic about working in fast-paced, competitive environments. Ambitious, knowledgeable and quick thinking. Uses tact, diplomacy, and positive influencing communication to overcome objectives, and generate successful outcomes.

Drew Pletcher

Work History

Life Insurance Agent

Logistics Account Manager Associate

Estate Sales Intern

Lawn Care Associate

Employee

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Bachelor of Science - Management

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Life Insurance Agent

Logistics Account Manager Associate

Estate Sales Intern

Lawn Care Associate

Employee

Florida Gulf Coast University

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