Member Service Specialist
ClubCorp (Oakmont Country Club)
Corinth, TX
01.2020 - Current
- Participated actively in continuous improvement initiatives that bolstered member satisfaction and increased overall team performance.
- Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Established strong relationships with members to foster loyalty and trust, contributing to a high retention rate.
- Championed company values by consistently demonstrating exceptional work ethic, integrity, and commitment to customer service excellence.
- Trained new personnel regarding company operations, policies and services.