Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Dru McDaniel

Pleasant Grove

Summary

Dynamic automotive sales professional with a proven track record at Doug Smith Autoplex, consistently exceeding sales quotas through exceptional negotiation and customer relations skills. Adept at utilizing CRM systems to enhance lead management and drive customer satisfaction, showcasing resilience and adaptability in high-pressure environments. Results-driven Automotive Sales Professional known for high productivity and efficient task completion. Specialize in customer relationship management, sales strategy development, and negotiation techniques. Excel in communication, adaptability, and problem-solving to meet client needs and exceed sales targets. I have recent experience as a hybrid Sales and Finance manager. Coached a young sales team and developed them with daily training and motivation.

Overview

10
10
years of professional experience

Work History

AUTOMOTIVE SALES PROFESSIONAL

Doug Smith Kia
Lindon
05.2019 - Current
  • 1 year experience of a hybrid Finance and Sales manager
  • Consistently achieve and exceed monthly sales quotas by effectively identifying customer needs and recommending suitable vehicles.
  • Build and maintain strong relationships with customers, fostering loyalty and repeat business.
  • Utilize CRM software to manage leads, track customer interactions, and follow up on inquiries in a timely manner.
  • Demonstrated proficiency in negotiating prices, overcoming objections, and closing deals effectively.

PRODUCTION OPERATOR

Nestle
Springville
08.2017 - 05.2019
  • Resolved production challenges with expert troubleshooting and creative problem-solving.
  • Helped achieve team goals by rotating duties and production lines to meet demand and exceed quotas.

PAYROLL CSR SPECIALIST

Intuit
Provo
07.2016 - 08.2017
  • Resolved customer inquiries, complaints, and issues providing insightful solutions to fix their payroll needs.
  • Stellar record of survey scores to indicate strong customer satisfaction.
  • Strong technical ability to use internal software systems such as Salesforce and other CRM systems.

INSIDE SALES SPECIALIST

Clearlink
Orem
03.2015 - 07.2016
  • Developed new accounts daily and regularly beat company quotas.
  • Completed 30+ calls per day and maintained conversion rate over 45%.
  • Great track record of increase in upsells and customer satisfaction.

Skills

  • Self-motivated
  • Sales and negotiation skills
  • Effective closing techniques
  • Lead pipeline development
  • Product demonstrations
  • Customer relations
  • Analytical thinking
  • Time management
  • Resilience and stress management
  • Success under the pressure of quotas
  • Adaptability
  • Proficiency in using CRM systems

Accomplishments

  • Finished 7th highest in sales volume across entire district in 2022.
  • Finished 2nd highest in sales volume YTD in 2023.
  • 2nd highest in direct revenue generated YTD for entire Autoplex.
  • Kia Sales Elite 3 consecutive years through a combination of exceptional customer service, strategic negotiation, and in-depth product knowledge.
  • Adept at building strong relationships with customers, identifying their needs, and recommending suitable vehicles.
  • Proficient in utilizing CRM systems to manage leads, streamline communication, maximize sales opportunities and increase revenue.
  • Known for delivering a personalized buying experience that fosters long-term customer loyalty.
  • Seeking to leverage my expertise and expand upon my skills in a new industry where I have confidence in my ability to learn and grow and become a valuable asset.

Timeline

AUTOMOTIVE SALES PROFESSIONAL

Doug Smith Kia
05.2019 - Current

PRODUCTION OPERATOR

Nestle
08.2017 - 05.2019

PAYROLL CSR SPECIALIST

Intuit
07.2016 - 08.2017

INSIDE SALES SPECIALIST

Clearlink
03.2015 - 07.2016
Dru McDaniel