Drury Michelle Slaton

• Oversaw billing processes, ensuring timely submission of claims and prompt payment from insurance providers.
• Coordinated continuing education opportunities for staff members to stay current with industry standards and best practices.
• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
• Maintained detailed documentation, facilitating seamless communication among healthcare providers.
• Reviewed billing problems, researched issues, and resolved concerns.
• Maintained up-to-date knowledge of regulatory changes impacting medical billing practices to ensure ongoing compliance within the organization.
• Analyzed reports to identify areas for improvement in the overall billing process, leading to increased revenue collection rates.

• Maintained a safe environment for both patients and staff through diligent observation and crisis intervention techniques.
• Maintained strict compliance with HIPAA regulations, ensuring the confidentiality and privacy of patients'' personal information.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Maintained patient records, documenting changes in patient condition.
• Took patient blood pressure and pulse rate, reporting findings in health charts.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.

In addition to my normal diploma I enrolled into the CTC center to get my degree field in health science. Although I wasn’t able to pursue my career in nursing I was blessed to be able to get my foot in the door to the health care field with my vast knowledge and determination. Taking these corses helped guide me to where I am now. Taking first aid, disaster courses, basic patient aid and medical math.